Busser Barback - PM Shift

Pyramid Global HospitalityHouston, TX
Onsite

About The Position

Pyramid Global Hospitality is seeking an energetic, proactive, and team-oriented PM Busser/Barback to join the hotel restaurant and lobby bar team at the Houston Marriott Westchase. This dual role involves working simultaneously as a dining room busser and a lobby bar barback. The position supports hotel restaurant and bar operations by maintaining a clean, organized, and well-stocked environment during evening service. The Busser/Barback works closely with servers and bartenders to ensure timely table resets, bar readiness, liquor setup, and seamless service that enhances the overall guest experience and reflects hotel service standards. This is a Full-Time position requiring availability any day of the week, from 2:00 PM to 12:00 AM, including weekends, holidays, and special events. The schedule will change weekly based on business demands.

Requirements

  • Previous experience in a full-service restaurant, or similar food service environment, preferably with a hotel is required.
  • Able to work any day of the week, including weekends and holidays.
  • Ability to effectively communicate with guest and staff.
  • Ability to adapt to changing demands and priorities in a fast-paced environment and respond with a sense of urgency when needed effectively.
  • Moving, lifting, and carrying trays and bulk beer cases up to 40 lbs. frequently, throughout shift, to perform essential job functions.
  • Moving through-out hotel lobby bar, restaurant and kitchen areas, including frequent and repeated climbing up and down stairs, for duration of shift.
  • Capable of remaining in a standing position, either stationary or walking, for duration of shift.
  • Extend arms; frequent reaching, twisting, pulling, bending, and stooping.
  • Able to work in a busy restaurant environment, including exposure to various noise levels and large crowds.
  • Ability to observe and adhere to all Health and Safety regulations and company guidelines for food handling, cross-contamination protocols, and sanitation.
  • Food Handler Certification and TABC Certification are required.

Responsibilities

  • Support evening restaurant and lobby bar operations by assisting servers and bartenders to ensure smooth, efficient service.
  • Stock bar supplies including glassware, ice, garnishes, mixers, napkins, and utensils throughout service.
  • Clear, clean, and reset dining tables promptly in accordance with hotel cleanliness and service standards.
  • Assist with bar setup and breakdown before and after evening service.
  • Monitor guest areas and respond promptly to guest service requests by communicating with servers and bartenders.
  • Follow all hotel safety, sanitation, and food handling guidelines, including local health regulations.

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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