Busser/Back Server at The Whitby Hotel
About The Position
We seek an eager individual to join our wonderful Food & Beverage team at The Whitby Hotel as a Full-Time Back Server / Busser. The ideal candidate will be a trained professional who can provide top-level service that reflects the quality of our cuisine and overall dining experience. We are looking for someone who communicates well, is dependable, enthusiastic, and has a genuine passion for hospitality. The candidate should have strong attention to detail, a love for food and beverage, and the ability to read guests’ needs to ensure exceptional service and create memorable experiences.
Requirements
- Able to work well under pressure during high-volume service and multitask effectively.
- Neat, organized, and attentive to detail on the restaurant floor.
- Strong work ethic, consistent work habits, and a proactive attitude.
- Professional communication skills when interacting with guests and colleagues.
- Positive, enthusiastic team player with a polished and professional demeanor.
Responsibilities
- Maintain a high standard of personal hygiene and professional appearance at all times.
- Greet guests warmly and support Servers in delivering an exceptional dining experience.
- Maintain strong knowledge of food, beverages, and daily specials.
- Deliver food and drinks efficiently and professionally, following proper steps of service.
- Prepare coffees, teas, and other beverages according to company standards.
- Communicate clearly with the kitchen, bar, and Servers regarding orders, requests, allergies, and dietary needs.
- Ensure tables are properly served, cleared, reset, and maintained with attention to detail.
- Keep service areas clean and organized throughout the shift.
- Follow all allergy protocols, sanitation guidelines, and NYC Health Department standards and regulations.
- Complete daily side work and maintain full mise en place for service.
- Demonstrate Firmdale Core Values and promote teamwork by assisting colleagues whenever needed.
- Perform additional tasks as assigned by management.
- Must be able to work AM/PM shifts, weekends, and holidays.
- Must be able to lift up to 50 lbs.
Benefits
- Paid vacation, sick, and personal days
- Health, dental, vision, and life insurance plans
- Commuter benefits
- Holiday parties and staff appreciation events
- Complimentary in-house uniform dry cleaning
- Employee meals during shifts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
