Business Transient Sales Manager

Pyramid Global Hospitality•Waltham, MA

5d•Onsite

About The Position

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Requirements

Minimum 2-3 years of hotel sales experience preferred.
Experience in business transient sales, corporate accounts, or group sales strongly preferred.
Knowledge of hotel sales processes, revenue management principles, and contract negotiations.
Strong prospecting, networking, and relationship-building skills.
Excellent verbal, written, and presentation skills.
Proficiency with Delphi / Salesforce, PEP, Hilton Platform and Microsoft Office Suite
Ability to work independently while contributing to team objectives.
Valid driver's license and ability to travel locally for client appointments and networking events.

Nice To Haves

Self-starter with a strong sense of urgency.
Competitive and goal-oriented mindset.
Strong organizational and time-management skills.
Ability to build long-term relationships with corporate decision-makers.

Responsibilities

Prospect, solicit, and secure new corporate accounts to generate business transient room nights and revenue.
Manage and grow existing negotiated corporate accounts through regular communication, site visits, and account reviews.
Conduct outside sales calls, networking events, and client appointments to develop new business opportunities.
Participate in annual corporate RFP processes and negotiate preferred rates with key accounts.
Monitor production reports and adjust sales strategies to achieve revenue goals.
Maintain accurate account information, activities, and opportunities within the CRM system.
Generate and secure corporate group room block business for training programs, project teams, relocations, meetings, and other corporate events.
Collaborate with meeting planners, executive assistants, and corporate travel managers to identify group opportunities.
Prepare proposals, contracts, and room block agreements in a timely manner.
Conduct hotel site visits and presentations for prospective clients.
Partner with Operations and Revenue Management teams to ensure successful execution of contracted business.
Monitor pickup, rooming lists, and block utilization to maximize revenue opportunities.
Develop and execute a strategic sales plan focused on achieving room night and revenue goals.
Maintain a healthy sales pipeline through continuous prospecting and lead generation.
Provide weekly sales activity reports, forecasts, and production updates.
Analyze market trends, competitor activity, and customer needs to identify new opportunities.
Attend hotel sales meetings and contribute to overall revenue strategies.