Business Transformation Analyst

Thermo Fisher Scientific•Florence, KY
•Onsite

About The Position

The Business Transformation Analyst supports the accuracy, integrity, and controlled maintenance of laboratory database content used in business and clinical operations. The role combines data analysis, database administration, quality control, and cross-functional collaboration to ensure laboratory data and database configurations are complete, accurate, compliant, and appropriately documented. The analyst reviews laboratory database content and requested changes, resolves discrepancies, and implements approved updates in accordance with standard operating procedures, validation documentation, and change-control requirements. The role also supports reference ranges, custom alerts, toxicity grading tables, reporting, quality-event investigations, process improvements, implementation activities, and operational metrics. The analyst works with Business Transformation, laboratory operations, quality, clinical, and other global stakeholders, and serves as a technical resource for database content and processes.

Requirements

  • Advanced degree in a relevant field with no prior professional experience required, or a bachelor's degree with at least 2 years of relevant experience in data management, database operations, laboratory operations, quality, analytics, clinical data, or a related field.
  • Strong attention to detail and ability to review complex data for accuracy, completeness, and consistency.
  • Experience working with structured databases, data-management systems, or enterprise applications.
  • Ability to identify discrepancies, investigate root causes, and coordinate resolution of data-quality issues.
  • Understanding of data quality, documentation, and change-control principles.
  • Ability to interpret and follow SOPs, validation documents, technical requirements, and controlled procedures.
  • Strong analytical and problem-solving skills, including the ability to evaluate technical information and make evidence-based recommendations.
  • Strong organizational and time-management skills, including the ability to manage multiple priorities and implementation timelines.
  • Excellent written and verbal communication skills, including the ability to communicate technical or scientific information to technical and non-technical stakeholders.
  • Ability to work independently and collaborate effectively across functions and global teams.
  • Ability to maintain accurate records and documentation in a quality-controlled environment.
  • Proficiency with Microsoft Excel and other Microsoft Office applications.
  • A combination of appropriate education, training, and/or directly related experience may be considered equivalent to the stated education and experience requirements.

Nice To Haves

  • Experience in a regulated, laboratory, pharmaceutical, biotechnology, clinical research, healthcare, or other quality-controlled environment.
  • Study in computer science, data science, information systems, business analytics, biology, chemistry, life sciences, clinical or laboratory sciences, or another related technical or scientific discipline.
  • Experience with laboratory information systems, clinical databases, reference-range management, or similar scientific data platforms.
  • Experience with quality-control review, validation, change control, deviation management, or quality-event investigations.
  • Familiarity with clinical laboratory reference ranges, pediatric reference ranges, toxicity grading, or clinical standards of care.
  • Experience interpreting scientific or medical reference materials and peer-reviewed literature.
  • Experience with SQL, reporting tools, database querying, or data-analysis applications.
  • Familiarity with Power BI, Tableau, or other reporting and visualization tools.
  • Experience with process improvement, workflow optimization, or operational metrics.
  • Experience with SAP, Salesforce, or other enterprise systems.
  • Familiarity with data-governance and data-integrity principles.
  • Experience training or supporting users of technical systems.

Responsibilities

  • Review laboratory database content for compliance with validation documentation, SOPs, business requirements, and source documentation.
  • Conduct technical and quality-control reviews of database modification and addition requests; identify discrepancies or incomplete information and coordinate resolution.
  • Implement approved database updates according to change-control and database procedures.
  • Maintain accurate documentation of database changes for traceability, compliance, and audit readiness.
  • Review custom reports and database outputs for completeness and accuracy, and resolve issues before impact assessments or change-control activities.
  • Research and respond to questions about laboratory database content using approved references, clinical standards of care, peer-reviewed literature, and other appropriate documentation.
  • Participate in investigating, documenting, and resolving database-related quality events and discrepancies.
  • Draft communications about database changes, reference ranges, alerts, quality issues, and other business requirements.
  • Enter, maintain, and verify data in laboratory databases, associated applications, process trackers, and metrics repositories.
  • Maintain and revise toxicity grading content, including master toxicity tables, coding quality-control reviews, and verification of toxicity-grade outputs.
  • Coordinate database updates and implementation activities with supporting departments and stakeholders, including timelines, dependencies, and deliverables.
  • Recommend enhancements to database services, procedures, processes, controls, and supporting tools.
  • Participate in process-improvement initiatives to increase quality, efficiency, consistency, and scalability.
  • Monitor operational activities and maintain performance metrics and tracking information.
  • Serve as a subject-matter resource for database processes and content-related questions.
  • Train new Business Transformation team members and other global staff on laboratory database processes, procedures, and tools.
  • Perform other duties as assigned.
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