Business Technology Solutions Analyst

Kroll Konstruction LLC • Longwood, FL

4d • $100,000 - $120,000 • Hybrid

About The Position

The Business Technology Solutions Analyst Business Technology & Automation Analyst designs and implements technology solutions that simplify business processes, improve productivity, and drive operational efficiency across the organization.

Requirements

• Bachelor's degree preferred in Business, Information Systems, Operations, Construction Management, Project Management, Computer Science, or a related field.
• Five (5) or more years of experience in business systems, operational technology, process improvement, business intelligence, workflow automation, product ownership, or a related discipline.
• Experience evaluating business processes and implementing technology solutions that improve operational efficiency.
• Experience with workflow automation, business intelligence, reporting, and business systems administration.
• Proficiency with SQL, Excel Power Query, Power BI, Data Studio, Zapier, Claude, or similar technologies.
• Strong analytical, communication, troubleshooting, and problem-solving skills.
• Business Process Analysis & Workflow Mapping
• Workflow Automation & Low-Code Development
• Business Intelligence, Reporting & Data Analysis
• Business Systems Administration & System Integration
• User Training, Documentation & Change Management
• Problem Solving & Cross-Functional Collaboration
• Ability to work in both office and active construction site environments
• Regular use of a computer, including typing and viewing digital plans and documents
• Ability to stand, walk, and move about construction sites as needed
• Occasional lifting or carrying of materials such as documents, binders, or small equipment (up to 25 lbs)
• Ability to wear required personal protective equipment (PPE) when on job sites
• Travel may be required up to 25–30% to support operational assessments, process improvement initiatives, employee training, technology implementation, and alignment between field and office operations.
• Must be able to commute to headquarters office, Monday through Friday.

Nice To Haves

• Experience with construction management software such as RedTeam, Procore, Autodesk Construction Cloud, Viewpoint, or Sage is nice to have.

Responsibilities

• Improves operational efficiency through process optimization, workflow automation, and technology solutions.
• Partner with department leaders to evaluate business processes and identify opportunities for automation and improvement.
• Design and develop automated workflows, low-code applications, and business solutions.
• Define workflow requirements, business rules, and technical specifications.
• Configure business systems, workflows, and automations to support operational needs.
• Integrate business applications to improve data flow and reduce manual work.
• Coordinate software implementations, system enhancements, testing, and vendor support.
• Document workflows, technical solutions, and implementation procedures.
• Serve as the primary liaison between the company and third-party technology vendors, developers, and implementation partners.
• Design and maintain dashboards, reports, and KPI tracking tools that provide leadership with accurate, timely, and actionable business insights.
• Improve reporting accuracy by reducing manual spreadsheets and standardizing data.
• Maintain data integrity through validation, standardization, and reporting improvements.
• Identify reporting opportunities that improve operational visibility and decision-making.
• Supports successful implementation and adoption of business technology solutions.
• Develop training, user guides, and standard operating procedures.
• Train employees on business systems, reporting tools, and automated workflows.
• Provide user support, troubleshoot issues, and promote technology adoption.
• Gather user feedback and recommend continuous improvements.

Benefits

• 100% company-paid medical, dental, vision, life ($50,000), AD&D, and long-term disability insurance for our employees.
• 10 Paid Personal Days Off (PTO) and 8 Paid Holidays.
• Discretionary Recognition Pay: Additional payroll compensation of up to 10% of base salary, awarded based on performance, company results, and business needs.
• Voluntary Pet Insurance: Providing employees with flexible plans to protect their pets and keep them happy and healthy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level