Business Technology Manager

Sodexo Careers•North Bethesda, MD

1d•Remote

About The Position

Sodexo’s Supply Management Food Platform team is seeking a Business Technology Manager. This role is responsible for formulating and defining system scope, objectives, and requirements based on a deep understanding of user needs, business processes, and industry standards. The Business Technology Manager will apply advanced systems analysis expertise to solve complex business problems by designing, modifying, and implementing effective technical and procedural solutions. This is a remote position, and candidates can reside anywhere within the U.S., with a preference for the east coast. At Sodexo, the purpose is to create a better everyday for everyone and build a better life for all, by improving the quality of life for those served and contributing to economic, social, and environmental progress. Sodexo partners with clients to provide memorable experiences through food service, catering, facilities management, and other integrated solutions worldwide. The company values diversity and inclusion, fostering an environment where all employees are valued and respected, and committed to providing equal employment opportunities.

Requirements

Bachelor’s degree or equivalent experience
Minimum 5 years of management experience
2 years of experience in designing, developing, implementing, and evaluating data reporting or evaluation solutions
Proficiency in data quality monitoring and implementing improvements, data stewardship, and master data management processes and systems
Experience with Azure hybrid technologies (e.g., Azure Stack Hub, Azure Stack HCI) as they relate to data governance and enterprise data management
Strong communication and stakeholder management skills to influence and collaborate across global and regional teams
Project management skills & experience
Demonstrated ability to lead regional change and promote data-driven decision-making
Advanced proficiency with Microsoft Excel and Power BI
Experience with database tools such as SQL
Proficiency with Demio Webinar Software
Strong analytical skills – with a proficient ability to read/write complex SQL queries to analyze data
Minimum Functional Experience - 3 years IT and business-related experience

Nice To Haves

Foodservice or hospitality industry experience preferred

Responsibilities

Act as the primary Data Governance lead for North America Supply Management the North American Food Platform team, ensuring alignment with global standards, policies, and operating models
Operationalize data governance principles across supply management Food Platform functions and champion adoption of enterprise governance frameworks and tooling across regional teams
Establish and maintain oversight of data quality, driving continuous improvement across accuracy, completeness, validity, uniqueness, timeliness, and consistency
Partner with regional and global data governance teams to implement best practices and resolve complex, cross‑domain data issues
Lead cross‑functional delivery with Food Platform TDDI (Tech Digital Data & Innovation) stakeholders by translating operational needs into actionable requirements and user stories, and driving timely, informed decision‑making
Analyze and document current‑state systems, data flows, and integrations to define project scope, milestones, dependencies, and key risks
Collaborate with global and regional stakeholders to ensure solution designs and deliverables align with CDM and API‑first integration patterns, while managing decision logs, approvals, and outstanding actions
Support and maintain the integrated project plan—including milestones, dependencies, and RAID—while delivering executive‑ready status reporting and driving cross‑team issue and risk resolution
Lead data mapping, validation, and reconciliation activities; define acceptance criteria; and drive timely triage and remediation of data quality issues
Own end‑to‑end UAT execution with business partners, including test strategy, defect triage and resolution, retesting cycles, training readiness, and formal sign‑off
Drive go‑live readiness and provide post–go‑live BAU support to stabilize operations and ensure a successful transition to production