Business Technology Analyst - Tester Retail and Home Equity
About The Position
Performs quality assurance engagement for Retail and Home Equity mortgage lending platforms and integrations, ensuring strong alignment between onshore coordination and offshore execution within a hybrid operating model. Providing guidance to test leads and extended teams while embedding rigorous testing and quality governance throughout release cycles. Partners cross‑functionally with product, development, business operations, and change management teams to enable effective collaboration and provides input on complex testing challenges. Utilizes tools such as JIRA and PractiTest for test documentation, coverage analysis, defect tracking, capacity planning, and data‑driven reporting while continuously improving testing methodologies and standardization across Home Lending Delivery. Maintains strong communication, cross trains testing talent, and ensures that work detail enables clear, actionable reporting to all levels of management.
Requirements
- Bachelor's degree, or equivalent work experience
- Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experience
Nice To Haves
- Mortgage industry experience
- Test automation exposure, preferably with Selenium
- Proven stakeholder engagement skills, especially across business, technology, and change management
- Strong organizational and analytical skills
- Advanced knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills
Responsibilities
- Performs quality assurance engagement for Retail and Home Equity mortgage lending platforms and integrations.
- Ensures strong alignment between onshore coordination and offshore execution within a hybrid operating model.
- Provides guidance to test leads and extended teams.
- Embeds rigorous testing and quality governance throughout release cycles.
- Partners cross‑functionally with product, development, business operations, and change management teams.
- Provides input on complex testing challenges.
- Utilizes tools such as JIRA and PractiTest for test documentation, coverage analysis, defect tracking, capacity planning, and data‑driven reporting.
- Continuously improves testing methodologies and standardization across Home Lending Delivery.
- Maintains strong communication.
- Cross trains testing talent.
- Ensures that work detail enables clear, actionable reporting to all levels of management.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
