Business Tax Specialist

City of South Fulton•South Fulton, GA

10d•Onsite

About The Position

The role involves initiating collections for delinquent taxes and performing administrative tasks related to preparing and processing applications and renewals for Business Occupation Tax Certificates. This position requires interaction with businesses to ensure compliance with city requirements for business license operations, addressing questions and concerns, and processing necessary documentation. The specialist will also assist customers with applications, answer phone calls, and serve walk-in customers, explaining the requirements for obtaining a Business License and permits. Key responsibilities include reviewing applications, verifying calculations, and maintaining records.

Requirements

High school diploma supplemented by two (2) years of financial office work experience or any equivalent combination of education, training, and experience that provides the necessary knowledge, skills, and abilities for this job.
Possess and maintain a valid state driver’s license with an acceptable driving history.

Responsibilities

Initiates collections for delinquent business occupation taxes by visiting businesses on delinquency lists and reported citations.
Schedules appointments with cited taxpayers to complete appropriate forms, collect fees, create invoices, and process payments.
Assists with field inspections to ensure compliance with city requirements for business license operations, issues violation notifications to non-compliant businesses, and schedules compliance appointment dates.
Addresses questions or concerns regarding cited violations and citizens' complaints about enterprises to the City of South Fulton.
Makes cold calls to delinquent businesses and mails notices of violations—schedules appointments for compliance.
Assists customers with applying for Business Occupational Tax Certificates, answers phone calls, and serves walk-in customers.
Explains the requirements for obtaining a Business License and permits issued by the Business Tax Division.
Reviews applications, presents them to zoning for approval, notarizes required documents, verifies the calculation of fees, and makes copies of all paperwork.
Performs Save Program procedures for non-US citizens for verification when applying for business licenses.
Communicates with vendor representatives regarding the status of delinquency lists, calculates fees during field visits when customers opt to pay immediately, and verifies the status if the license is not present at inspection visits.
Processes various department/division operations documentation within designated timeframes and established procedures.
Receives and reviews Business License Applications, Renewal Worksheets, New Business Listing Subscription Forms, and Delinquency Reports.
Reviews, completes, processes, forwards, or retains as appropriate.
Prepares various forms, reports, and correspondence, including Delinquency Notices, Vehicle Maintenance/Emission Reports, Business Listing Subscriptions, and informational pamphlets.
Compiles data for further processing or use in preparing department reports.
Maintains computerized and hardcopy records.
Ensures compliance with business tax requirements.
Handles and processes open record requests.
Performs other related duties as assigned.