Business Systems Support Specialist
About The Position
We’re looking for a highly organized, solutions-oriented Business Systems Support Specialist who has experience working with API linking between applications, AI tools and customs GPTs. If you're someone who thrives in fast-paced environments, feels a deep sense of ownership, and wants to be part of building better systems as we grow — we want to hear from you. Our business supports schools and institutions with food and supply distribution, and the work moves quickly. You’ll be willing to learn and research background information and whatever the project at hand is. This role is perfect for someone who enjoys variety, cares about doing things right, and wants to help build smarter, more efficient systems — especially in a business that’s scaling fast.
Requirements
- A strong sense of ownership and pride in seeing things through.
- Attention to detail, especially when it comes to products, deadlines, and upper management requests.
- A self-starter with a bias for action — you don’t wait to be told what to do.
- Excellent communication skills — clear, respectful, and proactive.
- Proficiency in Google Sheets or Microsoft Excel (filters, formulas, pivots — or eagerness to learn fast).
- Technically sound in Python and JavaScript.
- Experience with SAP, Salesforce and similar platforms.
- Experience in using AI to push improvements.
- Ability to work under pressure, adapt quickly, and thrive in an environment where things change daily.
- A team player who genuinely wants to help build better systems and take the company to the next level.
- 5+ years of experience in a related role.
- Bachelor’s Degree in Computer Science, Information Systems, or Business Administration or related field required.
Responsibilities
- Support the implementation of new systems (e.g., CRM, ERP) by assisting with data entry, testing, and assisting end users. This extends to all process areas.
- Collect and organize existing data and/or information to streamline new project initiatives.
- Understand current business processes and be comfortable with learning about continuous improvement principles.
- Coordinate meetings, track action items, and maintain project documentation.
- Assist in the development and deployment of internal applications and workflow tools.
- Assist in internal system integrations and API management.
- Monitor and troubleshoot existing system performance.
- Document processes and workflows involving internal systems.
- Work with different departments to translate their needs into technical specifications.
Benefits
- Competitive salary: $80,000–$87,000 per year.
- Health insurance, PTO, and professional development opportunities.
- A mission-driven, inclusive workplace with growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
