Business Systems Specialist - UKG HRIS

Modern Niagara • Ottawa, ON

1d • Remote

About The Position

The Business Systems Specialist - UKG HRIS is responsible for the technical administration, configuration, integration, and reporting of Modern Niagara’s HR and workforce management platforms. This role supports enterprise systems such as UKG Pro, UKG Time & Attendance (UTA), UKG Workforce Management/Dimensions, and embedded Cognos reporting tools to ensure system stability, data integrity, and accurate analytics. This role plays a critical part in supporting operational efficiency, compliance, and strategic decision-making across the organization. By ensuring the accuracy and reliability of HR and workforce data, the HRIS Technical Specialist enables teams across People & Culture, Payroll, Operations, Finance, and IT to deliver a strong employee experience and make informed business decisions.

Requirements

• 3–5+ years of experience in HRIS, systems administration, or technical analyst role
• Hands-on experience with UKG Pro and/or UKG Workforce Management (UTA/Dimensions)
• Experience configuring HRIS systems (security, workflows, business rules)
• Strong SQL skills for data validation and troubleshooting
• Experience developing Cognos reports and dashboards
• Experience with integrations, including file-based (CSV/XML/JSON) and SFTP processes
• Strong analytical, problem-solving, and attention to detail skills
• Ability to work cross-functionally and translate business needs into technical solutions

Nice To Haves

• Experience with APIs, web services, or integration platforms (e.g., Boomi)
• Familiarity with identity and access management (SSO, SAML, OIDC)
• Experience in unionized or complex labour environments
• Exposure to enterprise data platforms, warehouses, or data lakes

Responsibilities

• Maintain and optimize HRIS and workforce management platforms to support organizational operations
• Ensure data accuracy, governance, and system integrity across HR and timekeeping systems
• Deliver reliable reporting and analytics to drive business insights and decision-making
• Support cross-functional teams through system configuration, integrations, and technical expertise
• Administer and configure UKG Pro HCM, including workflows, security roles, business rules, and organizational structures
• Maintain UKG Time & Attendance and Workforce Management modules, including scheduling, accruals, attendance, and activities
• Configure pay rules, work rules, and labour level structures
• Support system upgrades, patches, and enhancements, including regression testing
• Implement and maintain data governance controls and validation logic
• Design and maintain integrations between UKG and systems such as payroll, ERP, and identity management
• Manage interface jobs, file transfers (SFTP), and data workflows
• Troubleshoot integration issues and resolve data discrepancies
• Perform data mapping, cleansing, and reconciliation using tools such as SQL and Excel
• Collaborate with analytics teams to support enterprise data reporting and integration
• Develop and maintain Cognos reports and dashboards within UKG
• Build complex reports using multiple subject areas (employee, payroll, scheduling, etc.)
• Create advanced reporting features such as prompts, calculations, and drill-through paths
• Optimize report performance and maintain reporting standards and documentation
• Manage report access, security, and automated distribution
• Provide guidance to users on reporting tools and capabilities
• Provide Tier 2 and Tier 3 support for HRIS and workforce systems
• Conduct root cause analysis and coordinate issue resolution
• Develop and execute test plans for system changes and integrations
• Document configurations, test cases, and system processes
• Support change management activities including releases and stakeholder communication

Benefits

• Performance based bonus opportunities
• Defined Contribution Pension Plan with a generous employer contribution
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
• An annual health spending account to support your overall wellness
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
• A competitive vacation package with additional vacation granted throughout your tenure with the organization
• Employer Paid Parental Leave Top Up
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed