Business Systems & Solutions Specialist

Taboola•New York, NY

5d•$80,000 - $96,000•Hybrid

About The Position

As a Business Systems & Solutions Specialist on the Information Systems team in our New York office, you’ll play a vital role in partnering closely with Sales and Account Management teams to design, build, and implement CRM, automation, and GenAI-powered solutions that improve day-to-day workflows, accelerate productivity, and help the business scale more effectively.

Requirements

2–5+ years hands-on experience working inside a CRM or similar business system, including building workflows and automations
Strong understanding of sales or go-to-market business processes and how systems support them
Experience implementing GenAI solutions for business users (configuration, applied use cases, or integrations)
Ability to work autonomously, take ownership of deliverables, and collaborate effectively with a manager based in a different time zone

Nice To Haves

Light scripting or coding experience (e.g., Python)
Familiarity with SQL/SOQL

Responsibilities

Partner with Sales, Account Management, and Business Operations to understand business processes and translate needs into system-based solutions
Design, configure, and maintain workflows and automations within CRM and related business systems (e.g., Salesforce, HubSpot, Dynamics)
Build and maintain workflows, automations, and process improvements using low-code / no-code tools (drag-and-drop workflows, rules, formulas, etc.)
Implement and configure GenAI-powered solutions to support business users, such as: AI-driven prospecting or personalization workflows, Prompt-based automations and content generation, Integrations with GenAI platforms or APIs (e.g., OpenAI, gemini enterprise tools, CRM-native GenAI features)
Learn and onboard new tools quickly, implementing best practices and adapting solutions as business needs evolve
Collaborate with global Information Systems and Integration/Development teams on cross-functional initiatives
Support rollout, adoption, and continuous improvement of implemented solutions with business stakeholders