Business Systems Senior Administrator

American Honda Motor Co., Inc.•Marysville, OH

12d•Hybrid

About The Position

The HR Systems (HRS) team is responsible for the configuration, operation, and support of key HR applications. The Business Systems Administrator supports the implementation, configuration, integration, and ongoing maintenance of SuccessFactors Employee Central (EC) Skills, Fieldglass, and Phenom Talent CRM, ensuring alignment with HR processes and system requirements. This role collaborates with HR stakeholders and internal teams to gather requirements, assist in solution configuration, support testing and deployment activities, and provide ongoing system support. The individual develops working knowledge across HR systems and contributes to process improvements that enhance user experience and operational efficiency.

Requirements

Bachelor’s degree or equivalent work experience in Human Resources Systems or related field
2+ years’ experience as a HR Business Analyst/Business Process Owner/Business Systems Administrator
Working knowledge of SuccessFactors Employee Central components, Phenom, or Fieldglass.
Experience in configuring, testing, and supporting processes in SuccessFactors, Phenom Talent CRM, or Fieldglass.
Strong functional analyst skills and ability to manage multiple tasks under tight deadlines.
Able to work independently will moderate supervision.
Proficient in MS Office software
Strong written and verbal communication skills.

Responsibilities

Support in the design, configuration, and deployment of Employee Central Skills components, Phenom Talent CRM, and Fieldglass.
Assist in testing and coordination of biannual EC, Phenom Talent CRM, and Fieldglass upgrade releases
Support providing SOX reporting and evidence
Execute assigned testing activities and document results
Help address and resolve system issues during testing
Serve as a Point of Contact for HR, project teams, and IT.
Help support mass data loads and organizational changes
Collaborate with HR business stakeholders to understand and deliver solutions.
Provide guidance to HR teams on Employee Central Skills, Phenom Talent CRM, and Fieldglass tools.
Provide ongoing system support and issue resolution.
Support enhancements to Employee Central Skills, Phenom Talent CRM, and Fieldglass processes.
Identify and recommend opportunities for process improvement.
Assist in translating HR business needs into functional/technical solutions.
Stay current with updates and best practices.
Documentation of business requirements, flows, and system configs.
Maintain accurate and up-to-date system documentation.
Support change management during updates or rollouts.
Provide training and support to HR users.
Support unit, integration, and UAT testing.
Validate systems function as expected and meet quality standards.
Timely resolution of system issues.
Minimize disruption to HR processes.
Analyze HR requirements to determine the most effective solution.
Appropriately triage cases to ensure necessary counterparts are engaged in the resolution.
Provide guidance and support to enter or modify system data accurately