Business Systems Manager

Skydio•San Mateo, CA

13d•$160,000 - $190,000

About The Position

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. About the role: We are looking for a highly skilled Enterprise Systems Manager who serves as the business and technical leader of the Skydio’s NetSuite ERP environment, ensuring the platform effectively supports operational excellence, financial integrity, supply chain execution, and continued business growth. This role partners closely with Operations, Supply Chain, Finance, Sales, RevOps, and Information Technology to optimize business processes, drive system enhancements, manage ERP integrations, and deliver scalable technology solutions that improve efficiency, visibility, and decision-making across the organization.

Requirements

5-7+ years of experience in managing Financial systems, with at least 3+ years on NetSuite ERP.
Experience managing EDI and System integrations.
Ability to lead and manage teams in a highly dynamic environment.
Strong understanding of Finance, manufacturing, inventory management, procurement, warehouse operations, and order fulfillment processes.
Experience configuring NetSuite workflows, saved searches, dashboards, custom fields, reports, and automation.
Experience with SuiteScript, SuiteFlow, and NetSuite development tools.
Experience with API integrations (REST/SOAP).
Experience supporting ERP implementations, upgrades, and system enhancements.
Bachelor's or Master's degree in CS/MIS or other equivalent fields.

Nice To Haves

Experience with P2P systems (e.g. Coupa) preferred.

Responsibilities

Serve as the technical expert and administrator of the Company's enterprise systems (NetSuite ERP, Coupa, Ramp, etc.), ensuring system stability, reliability, security, and performance.
Configure, maintain, and continuously improve NetSuite modules supporting inventory, procurement, manufacturing, planning, warehousing, order fulfillment, shipping, and finance.
Design, configure, and maintain workflows, saved searches, dashboards, reports, custom fields, scripts, and automation that improve business efficiency and user experience.
Lead ERP implementations, upgrades, module deployments, testing, and system enhancements from design through production deployment.
Use AI to accelerate design and development and come up with innovative solutions to unique business challenges.
Partner with business leaders to understand operational challenges and translate business requirements into scalable technology solutions.
Act as the primary liaison between Finance Systems and business stakeholders, fostering collaboration and ensuring technology supports operational objectives.
Develop, maintain, and support integrations between NetSuite and external platforms (P2P, MES, PLM & CRM Systems).
Develop and maintain ERP governance, documentation, standard operating procedures, and system configuration standards.
Drive enterprise AI enablement by design & maintaining robust MCP Integrations across enterprise systems