Business Systems Manager

Remitly•Alpharetta, GA

About The Position

In this role, you will own and manage the maintenance and new enhancements of our in-house Contracts and Pricing management system (ARC). As a Business Systems Project Manager, you will have an in-depth knowledge of the product development process. Working with the ARC BA’s, you will ensure that future enhancement requirements are efficient, user-friendly, and aligned with our business goals, and you will ensure that the product backlog is prioritized, and it aligns with the business needs and aligns with the stakeholders’ expectations. Additionally, you will work with maintaining and/or creating new process documentation when needed. You will gather feature requests, schedule releases, coordinate sprints along in coordination with the BA’s, and address production issues. Working closely with cross-functional teams, you will ensure the product meets customer expectations and refine the Agile methodology based on feedback. With a deep understanding of business strategy, you will own the vision of ARC, ensuring that future enhancements meet customer needs and business objectives.

Requirements

Bachelor of Science, Bachelor of Arts, Bachelor in Business Administration or equivalent experience
PMP, Lean Six Sigma certifications
Risk Management, Business/Marketing/Management, Information Technology desired
Professionalism and strong interpersonal skills including the ability to communicate technical issues and/or concepts to both technical and non-technical people.
Demonstrated ability to influence without authority.
Proven experience as a Product Owner or similar role in an Agile environment.
solid understanding of Agile methodologies and practices.
Excellent communication, negotiation, and stakeholder management skills.
Ability to prioritize and manage multiple tasks effectively.
Excellent analytical and problem-solving skills.
Proven ability to enforce strategic alignment by refusing enhancement requests outside core business goals.

Responsibilities

Collaborate with business, technology stakeholders, and BAs to resolve issues and plan enhancements.
Lead backlog prioritization and decision-making with BAs.
Ensure requirements are understood and implemented correctly.
Communicate product vision, roadmap, and progress to stakeholders.
Develop, agree, and execute project plans and schedules, ensuring scope, timelines, and deliverables are met.
Provide data-driven insights for decisions, risk mitigation, and financial monitoring.
Apply project management frameworks such as Agile, Scrum, Lean Six Sigma, and leverage tools like JIRA, Confluence, Power BI, Excel and Monday.com for planning and reporting.
Track progress, manage risks, and adjust schedules, costs, or resources as needed.
Align product vision and roadmap with strategic goals; identify enhancements and innovations.
Define and validate acceptance criteria; oversee QA and UAT with BAs.
Assess impact of changes, approve/reject based on priorities, and communicate updates.
Coordinate training and ensure accurate documentation for end-users.
Engage Business SMEs for timely process and tool support.