Business Systems & Integration Analyst
About The Position
Help Build the Technology Behind the World's Leading Sports Technology Company Full Swing is the leader in sports technology, revolutionizing the way athletes and enthusiasts train, play, and experience the game. Trusted by the world’s best golfers including Tiger Woods, Jon Rahm, and Jordan Spieth, Full Swing delivers industry-leading golf simulators and launch monitors used both at home and on the PGA Tour. We blend cutting-edge hardware and software to bring golf to life like never before. Are you the person who sees an inefficient process and immediately starts thinking about how to make it better? Do you enjoy connecting systems, solving business challenges, and helping teams work smarter? If so, we want to meet you. At Full Swing, we're looking for a Business Systems & Integration Analyst who thrives at the intersection of technology and business operations. In this role, you'll partner with teams across the organization to optimize workflows, improve system functionality, and build integrations that drive efficiency and growth. This is more than a support role. You'll have the opportunity to influence how our business operates by identifying opportunities for automation, streamlining processes, and delivering solutions that make a real impact.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field OR equivalent combination of education and experience.
- 4+ years of experience supporting enterprise business systems, integrations, or eCommerce platforms.
- Hands-on experience supporting ERP and CRM platforms such as NetSuite and Salesforce.
- Experience supporting integration platforms such as MuleSoft, Boomi, Workato, or similar middleware technologies.
- Experience supporting eCommerce platforms such as WooCommerce, Shopify, Magento, or similar.
- Experience troubleshooting integrated business workflows across multiple systems.
- Strong analytical and problem-solving skills.
- Experience supporting APIs, data integrations, or workflow automation tools.
- Strong communication skills with ability to work effectively across technical and non-technical teams.
- Ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Experience with SPS Commerce or EDI integrations.
- Experience supporting Avalara tax integrations.
- Experience supporting Stripe or payment processing platforms.
- Experience with SQL, reporting tools, or data analysis.
- Experience with Amazon Seller Central or Vendor Central.
- Familiarity with order-to-cash, fulfillment, shipping, and inventory management workflows.
- Experience in manufacturing, consumer products, retail, eCommerce, or hardware-based businesses.
- Experience with MuleSoft or modern event-driven integration architecture is a plus.
- Salesforce, NetSuite, or integration platform certifications are a plus.
Responsibilities
- Provide day-to-day support for enterprise applications including NetSuite, Salesforce, WooCommerce, Stripe, Avalara, SPS Commerce (EDI), Celigo, Zapier, and Amazon Seller/Vendor platforms.
- Troubleshoot system, data, and workflow issues across integrated business systems.
- Partner with business users to diagnose and resolve operational issues impacting orders, fulfillment, invoicing, customer accounts, integrations, and reporting.
- Maintain and support integrations between enterprise platforms including ERP, CRM, eCommerce, shipping, tax, payment, and EDI systems.
- Support and troubleshoot MuleSoft integrations and participate in future integration platform migration initiatives.
- Support WooCommerce storefront operations including payment processing, order management, shipping workflows, and customer transaction troubleshooting.
- Support Stripe payment processing workflows and issue resolution.
- Support Amazon account operations and integrations.
- Partner with Fulfillment and Operations teams to troubleshoot shipping, order routing, and EDI-related issues.
- Collaborate with stakeholders to analyze business processes and identify opportunities for automation, optimization, and operational efficiency.
- Document system workflows, integration mappings, support procedures, and troubleshooting guides.
- Assist with testing, validation, and deployment of new system enhancements and integrations.
- Coordinate with external vendors, consultants, and software providers to resolve technical issues and support upgrades.
- Perform other duties as assigned.
Benefits
- Comprehensive Benefits Package – Medical, dental, and vision coverage, plus more
- 401(k) with Company Match – Up to 4% contribution match
- Paid Time Off – Generous PTO and paid holidays
- Competitive base salary plus commission
- On-target earnings (OTE) aligned with performance
- Opportunity for growth into senior sales, strategic accounts, or leadership roles based on results
- Supportive Work Environment – A relaxed, non-corporate atmosphere
- Team Culture – Engaging team bonding events and activities
- Onsite Wellness – Access to a personal trainer, gym facilities and yoga classes for a healthy work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
