Business Systems & Data Analyst (On-site Maternity Leave Coverage)

Q&C•Mississauga, ON

18h•CA$75,000 - CA$85,000•Onsite

About The Position

Reporting to Manager, IT, the Business Systems & Data Analyst is a cross-functional role responsible for translating business needs into effective system, data, reporting, and process solutions, getting it implemented to optimize and streamline Q&C’s business processes. This is a full-time temporary maternity leave coverage role for a period of 12 to 18 months and 5-days week on-site position.

Requirements

The ability to work independently and as part of a project implementation team;
Self-motivation;
Strong experience gathering requirements, documenting processes, and supporting system enhancements;
Experience supporting enterprise applications, ERP systems, integrations, APIs, reporting platforms, or workflow automation tools;
Experience in regulated or complex operational environments where auditability, quality, security, and reliability are important;
Project-oriented skills, with the ability to work on more than one (1) project at a time;
Strong organizational skills;
Excellent attention to detail;
A flexible personality style;
Demonstrated good business risk benefit analysis/acumen;
Skills to help expand the business – engaging and developing business opportunities;
Networking skills to build working relationships to respond to current and future needs.
Bachelor’s degree in Information Technology, Computer Science, Business Systems, Data Analytics, Engineering, or equivalent industry experience;
Proficiency in: MS-O365 platform
PowerBI/SQL – Dev role
ERP functional support (preferred Acumatica)
SaaS architecture and support
Willing and capable of learning new applications and technologies with a particular emphasis as to how they might be leveraged within Q&C.

Nice To Haves

ITIL Foundation certification
Microsoft certification
DevOps certification
BABOK knowledge

Responsibilities

Partner with business stakeholders to understand current-state processes, pain points, risks, and improvement opportunities;
Elicit, document, and prioritize business requirements, user stories, workflows, process maps, functional specifications, and acceptance criteria;
Configure, test, validate, and support business application changes within approved governance processes;
Support ERP lifecycle activities including requirements definition, fit-gap analysis, configuration, user acceptance testing and training;
Collaborate with vendors and technical teams to resolve application issues and deliver functional enhancements;
Develop or coordinate dashboards, operational reports, KPIs, operational datasets and analytical views using tools such as Power BI, Excel, SQL, or equivalent platforms;
Coordinate and support UAT with business users;
Assist with support of EUC and IT infrastructure, as requested;
Support cyber security activities, as requested;
Provide services as per corporate procedures and work instructions, where applicable;
Develop work aids that will be leveraged by Q&C staff to improve efficiency, effectiveness and data quality to provide required insights for decision making.