Business Systems & Automation Analyst

Vego Garden•Houston, TX

3h•$65,000 - $80,000•Onsite

About The Position

Vego Garden is seeking a Business Systems & Automation Analyst to help improve, automate, and support the systems and workflows that power their growing eCommerce business. This role bridges business operations and technology, requiring a systems thinker who enjoys understanding processes, identifying inefficiencies, and translating business requirements into practical, scalable solutions. The analyst will work closely with IT leadership and teams across the organization, focusing on Operations and Customer Service workflows, and will consider the broader technology environment when making changes. The ideal candidate possesses strong business analysis and project ownership skills, with sufficient technical capability to independently execute solutions and automations.

Requirements

Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Data Analytics, Business Analytics, or a related technical field.
5+ years of experience in Business Systems, Systems Analysis, Business Analysis, Process Automation, IT Applications, or a related role.
Demonstrated experience analyzing and improving business processes through technology.
Experience gathering requirements and translating business needs into system or process solutions.
Experience configuring, implementing, or supporting business applications.
Hands-on experience with Python scripting.
Strong proficiency with Excel or Google Sheets, including formulas, lookups, pivot tables, and working with large datasets.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to understand how multiple systems, data flows, and business processes interact.
Ability to independently organize and drive initiatives from requirements through implementation.
Strong documentation and communication skills.
Ability to work effectively with both technical and non-technical stakeholders.

Nice To Haves

Experience supporting eCommerce, retail, distribution, logistics, warehouse, or Customer Service operations.
Experience working with ERP, WMS, CRM, eCommerce, EDI, shipping, or Customer Service platforms.
Experience with workflow automation or low-code/no-code platforms.
Experience working with REST APIs, webhooks, JSON, or SaaS integrations.
Ability to troubleshoot or implement lightweight system-to-system integrations.
Familiarity with SQL or querying structured data.
Experience developing lightweight internal tools or applications.
Experience performing operational or business data analysis.
General understanding of cybersecurity, identity and access management, and secure technology practices.
Experience participating in system implementations or cross-functional technology projects.

Responsibilities

Partner with business teams to understand workflows, pain points, repetitive tasks, and opportunities for improvement.
Map and document current-state and future-state business processes.
Gather requirements and translate business needs into clear functional and technical requirements.
Design and implement workflow improvements and automations across business applications and systems.
Support process improvement initiatives across the organization, with a strong focus on Operations and Customer Service.
Identify opportunities to simplify workflows, reduce manual effort, improve accuracy, and increase scalability.
Coordinate complex development requirements with internal and external technical resources.
Lead testing, User Acceptance Testing (UAT), implementation, documentation, and adoption of new workflows and system changes.
Drive assigned initiatives through completion and help measure whether solutions achieve the intended business outcome.
Develop a strong understanding of how business systems interact and how information moves across the organization.
Understand upstream and downstream system dependencies and evaluate how changes to one process or system may impact others.
Support and configure business applications to meet evolving operational requirements.
Troubleshoot workflow, application, and data-related issues by tracing processes and information across systems.
Identify data inconsistencies, process failures, and gaps between business applications.
Partner with IT leadership and development resources on system integrations, with opportunities to independently implement or maintain simpler integrations based on experience.
Participate in system implementations, enhancements, migrations, and application evaluations.
Maintain clear documentation of system workflows, data flows, dependencies, configurations, and business rules.
Use data to investigate operational problems, validate requirements, and measure the impact of process improvements.
Perform data analysis, validation, transformation, and reconciliation as needed to support business and systems initiatives.
Use Excel or Google Sheets to analyze operational data, identify trends and exceptions, and support decision-making.
Apply sound cybersecurity practices when implementing systems, workflows, automations, and technology solutions.
Consider access control, data protection, reliability, and maintainability when implementing solutions.
Participate in broader cybersecurity and technology improvement initiatives as needed.
Partner with IT, Data, and development resources when initiatives require deeper technical expertise.

Benefits

Flexible Paid Time Off
12 PTO days per year, accrued bi-weekly, with incremental increases annually.
7 paid Holidays.
401k contribution match of 4%.
Comprehensive Medical, Dental, Vision, and Life insurance plans.
The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
Toll Roads Allowance of $100 per month.
Phone Allowance of $50 per month.
Company-sponsored breakfasts and lunches.
Great culture, supportive leadership, engaging activities, employee appreciation, and other perks.