Business Systems Analyst 2868

CTI Consulting•Buffalo, NY

About The Position

The Business Systems Analyst is responsible for preparing well-documented functional specifications, test plans, and test cases for assigned projects. This role involves research and analysis of moderately complex data to ensure the accuracy of functional designs. The analyst will also serve as a mentor to less experienced staff, assisting with application training, research analysis, and project methodology consultation. Additionally, the Business Systems Analyst will act as a functional lead on moderately complex projects, schedule and facilitate project team meetings, and meet with business clients to discuss requested application changes. This includes understanding requirements for how an application looks and feels to the end-user, providing feedback, and ensuring technology applications support customer needs. The role requires coordinating and providing estimates for projects, serving as a subject matter expert on application impacts, and working with vendors to understand project functionality. The analyst may also act as a Test Coordinator for large projects, participate in data mapping for system integrations and conversions, and work with other testing teams to prepare test plans and scripts. Monitoring functional specifications and change requests to ensure projects stay within scope and meet regulatory requirements is crucial. The role also involves ensuring efficient issue resolution, coordinating post-implementation activities, and adhering to the Company's risk and regulatory standards. Promoting an environment that supports diversity and maintaining internal control standards are also key responsibilities. Other related duties may be assigned.

Requirements

Combined minimum of 5 years of higher education and/or operational/business analytics experience.
Strong verbal and written communication skills.
Strong organizational skills.
Strong time management skills.
Strong lateral thinking skills.
Strong problem-solving skills.
Proficiency with personal computers and pertinent software packages.
Excellent problem-solving skills to assist in issue resolution.

Nice To Haves

Bachelors degree.
Subject matter expert in business with knowledge or experience utilizing application/system being supported.
Capable of working on multiple projects of a moderately complex to complex nature.
Proven understanding of applications supported with a sound good knowledge of interfacing/integrated applications.
Ability to effectively use project management, word processing and spreadsheet applications.
Good understanding of the Bank's application framework.
Familiarity with application development software and hardware platforms.
Ability to understand business supported and its terminology.
Ability to effectively present to all levels of management.
Ability to multitask for various components of moderately complex to complex projects.
Ability to coordinate between applications and business units.
Ability to work in a team environment as well as autonomously.
Ability to recognize project milestones and delivery dates.
Ability to recommend and implement solutions.
Proactive.
Detail-oriented.
Growing understanding of Bank acquisition methodology or relevant conversion experience.

Responsibilities

Prepare well-documented functional specifications for assigned projects.
Develop test plans and test cases, and execute test cases.
Conduct research and analysis of moderately complex data to ensure functional design accuracy.
Serve as a mentor to less experienced staff.
Act as a functional lead on moderately complex projects.
Schedule and facilitate project team meetings.
Meet with business clients to discuss requested application changes and understand specifications.
Participate in design discussions and document/deliver functional specifications.
Identify business requirements and provide feedback to clients regarding application functionality.
Review business requirements with the technology team to ensure understanding.
Coordinate and provide estimates for moderately complex to complex projects.
Serve as a subject matter expert to consult and advise on application impacts.
Work with vendors to understand project functionality and provide implementation insights.
May act as Test Coordinator for large project initiatives.
Participate in and document data mapping for system integration, conversion, and acquisition projects.
Work with other testing teams to prepare test plans and scripts.
Manage and/or execute test cases to verify changes and enhancements.
Serve as functional lead with other project team members on impacting systems.
Monitor functional specifications and change requests to ensure project scope and regulatory compliance.
Ensure adherence to business requirements and Corporate Technology standards.
Ensure efficient and timely resolution of issues arising from testing or implementation.
Document, report, and resolve issues, incidences, and questions.
Coordinate and manage post-implementation activities, including debriefs.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
Identify risk-related issues needing escalation.
Promote an environment that supports diversity and reflects the Bank brand.
Maintain internal control standards and implement audit points.
Complete other related duties as assigned.