Business Systems Analyst

Superior Court of California County of Los Angeles•Los Angeles, CA

11d•Hybrid

About The Position

The Superior Court of Los Angeles County is seeking a dedicated Business Systems Analyst (BSA) committed to understanding business needs and translating them into clear, actionable system requirements. This role involves working closely with end-users, technical teams, and vendors to analyze processes, document requirements, test system functionality, and support applications across the organization. The position focuses on improving business operations through analysis, communication, and system support, with opportunities to contribute to new enhancements and maintain existing applications. This role offers a path to strengthen functional and technical expertise while driving impactful projects.

Requirements

OPTION I: 5+ years' experience in business analysis, requirements definition and information technology support.
OPTION II: Associate’s degree in information technology, computer science, management information systems, or related field -AND- 3+ years' experience in business analysis, requirements definition and information technology support.
OPTION III: Bachelor's degree in information technology, computer science, management information systems, or related field -AND- 1+ year experience in business analysis, requirements definition and information technology support.
Applicants must attach required documentation for educational credentials to their application.
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio.
Overtime does not count toward additional credit.

Nice To Haves

Exposure to all phases of the Software Development Life Cycle (SDLC).
Experience writing SQL queries.
Experience working with agile methodology.
Experience using low/no-code and AI tools.
Practical knowledge of financial systems and workflows used in accounting or finance operations.

Responsibilities

Conduct interviews with business users and stakeholders to identify business needs and translate them into functional specifications, user stories, and process documentation.
Analyze existing workflows and recommend solutions or improvements that align with organizational goals.
Collaborate with technical teams, vendors, end-users, and other stakeholders to ensure requirements and expectations are clearly understood and met.
Develop test plans and perform functional, usability, and regression testing to validate that systems fulfill documented requirements.
Lead UAT sessions, gather feedback from users, and ensure readiness for new or updated system functionality.
Provide troubleshooting assistance by analyzing reported issues, documenting findings, and coordinating with vendors or internal teams to resolve problems.
Configure applications to meet business needs and ensure systems operate efficiently and reliably.