Business Systems Analyst

Lumen Solutions Group IncNew York, NY
Hybrid

About The Position

We are looking for an experienced Business Systems Analyst (Consultant) with 8+ years of experience to support enterprise technology initiatives by bridging business needs with technical delivery. This role requires a strong background in business analysis, enterprise application implementations, Agile delivery, system integrations, and stakeholder management.

Requirements

  • 8+ years of experience as a Business Systems Analyst, Technical Business Analyst, or Product Analyst.
  • Strong expertise in Business Analysis, SDLC, Agile/Scrum, Requirements Gathering, Process Improvement, and Product Delivery.
  • Hands-on experience with JIRA, Azure DevOps, Confluence, SQL, Oracle, ETL Concepts, Data Validation, and Data Migration.
  • Experience working with REST APIs, SOAP, SFTP, Enterprise Integrations, Middleware, and Batch Processing.
  • Understanding of Microsoft Entra ID (Azure AD), SAML SSO, IAM, and Role-Based Security.
  • Excellent communication, analytical, documentation, and stakeholder management skills.

Responsibilities

  • Gather, analyze, and document business and functional requirements (BRDs, FRDs, User Stories, Acceptance Criteria).
  • Conduct current-state/future-state analysis, process mapping, workflow documentation, and gap analysis.
  • Collaborate with business stakeholders, Product Owners, architects, developers, QA teams, vendors, and implementation partners throughout the SDLC.
  • Manage and refine product backlogs, prioritize requirements, and support Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.
  • Analyze enterprise integrations involving REST APIs, SOAP Web Services, SFTP, middleware, batch interfaces, and data flows.
  • Perform SQL-based data analysis, validation, troubleshooting, root cause analysis, and support data migration initiatives.
  • Coordinate SIT/UAT testing, defect management, release planning, deployment readiness, and production support.
  • Create process flows, integration diagrams, data mapping documents, and technical documentation using tools like Visio, Lucid chart, and Miro.
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