Business Systems Analyst

Cisco • Rtp, NC

1d

About The Position

The Oracle Fusion Solution Analyst for Supply Chain & Manufacturing is responsible for designing, configuring, and optimizing Oracle Fusion Cloud SCM modules—specifically Inventory, Order Management, Manufacturing, Planning, Procurement, and Costing. This role partners with business stakeholders, architects, and technical teams to deliver scalable, high‑quality solutions that support global supply chain operations, manufacturing processes, and enterprise transformation initiatives.

Requirements

• 5+ years of experience in Oracle Fusion Cloud SCM or E‑Business Suite SCM.
• Functional configuration in Fusion OM.
• Order Management parameters and orchestration rules
• Ability to write functional specifications for; REST/SOAP integrations, BIP/OTBI reports, FBDI templates and Redwood UI and security/privilege concepts.

Nice To Haves

• Experience with Oracle Fusion Planning, Quality, Maintenance, or IoT modules.
• Understanding of Oracle Cloud architecture, security roles, workflows, and approval rules.
• Strong process mapping skills (Visio, Lucidchart).
• Oracle Fusion Order Management (OM) - order capture, orchestration, fulfillment, scheduling, shipping, invoicing, Order holds, cancellations, revisions, splits and substitutions.
• Sales Orders, Transfer Orders, Back-to-Back Orders, Drop Ship, Order orchestration & fulfillment lines, Pricing, availability, promising and scheduling, Shipping execution and integration with WMS
• Return Material Authorization (RMA) - Return orders, return types, receiving, inspection, disposition, credit/refund flows
• RMA orchestration and fulfillment, Partial and multiple line returns, return shipping and receiving integration, RMA impact on inventory, costing and financials
• Exposure to multi‑cloud integrations (OCI/AWS).
• Understanding of B2B/A2A integrations (Oracle Integration Cloud, EDI, B2B gateways, WMS ERP integrations).
• Experience with Project Management tools like Jira, Monday.com and Smartsheets.
• Experience with global supply chain operations, multi‑org setups, and master data governance.
• Excellent communication and stakeholder management.
• Familiarity with AI-Enabled Productivity and Planning Tools.

Responsibilities

• Translate business requirements into functional designs across Fusion SCM modules.
• Configure Oracle Fusion setups for Inventory, Manufacturing, Work Definitions, Cost Management, OM, Procurement, and Planning.
• Participate in the design end‑to‑end flows: Order‑to‑Cash, procure‑to‑Pay, Plan‑to‑Produce, and Cost‑to‑Report.
• Analyze current supply chain and manufacturing processes; identify gaps and improvement opportunities.
• Recommend best‑practice configurations aligned with Oracle Cloud capabilities.
• Lead module configurations, testing cycles (SIT/UAT), and production deployments.
• Support quarterly Oracle Cloud updates—impact analysis, regression testing, and rollout.
• Work closely with manufacturing, supply chain, logistics, procurement, finance, and IT teams.
• Collaborate with technical developers for integrations, extensions, and reports.
• Troubleshoot functional issues, perform root‑cause analysis, and drive resolution.
• Manage service requests (SRs) with Oracle Support and ensure timely closure.
• Create User stories, acceptance criteria and test scenarios
• Create functional design documents (FDDs), configuration workbooks, test scripts, and SOPs.
• Ensure compliance with IT controls, audit requirements, and change management processes.
• Support data migration activities—templates, validation, reconciliation.
• Work with BI teams to define OTBI, BIP, and dashboards for SCM and manufacturing KPIs.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses
• performance-based incentive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed