Business Systems Analyst

MACOM Technology Solutions Holdings, Inc.•Morgan Hill, CA

24d

About The Position

The IT Manufacturing Engineer/Business Systems Analyst provides disciplined technical expertise in the development, deployment, and support of manufacturing applications and systems supporting factory operations. This role focuses on production support, system enhancements, and new project delivery, including Manufacturing Execution Systems (MES), inventory tracking, process control, equipment integration, analytics, dashboards, and performance metrics. The IT Manufacturing Engineer partners closely with IT, engineering, quality, operations, and external vendors to implement and sustain reliable, cost‑effective, and efficient manufacturing systems. The role serves as a technical expert for both internally developed and commercially purchased applications.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Industrial Engineering, Operations, or related field.
3+ years of Commercial Semiconductor Suite experience (Administration, Modeling, Business Rules) or comparable MES platform (Eyelit).
5+ years of experience supporting application and database systems in a manufacturing and/or IT environment.
Experience across the full system lifecycle: requirements gathering, solution design, testing, deployment, training, and support.
MES platforms: Eyelit, or similar
Basic programming experience using C#, Python, ASP.NET, XML.
Database experience using SQL Server (SQL, Stored Procedures, SSIS/DTS)
Expertise Windows OS and infrastructure knowledge
Basic networking knowledge such as SAP experience a plus
SPC, DOE, RCCA familiarity is preferred.
Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.
Strong written and verbal communication skills; ability to communicate with engineers, operators, IT, and management.
Excellent requirements documentation and procedure writing skills.
Strong analytical problem‑solving skills with high attention to detail.
Customer‑focused mindset with the ability to work cross‑functionally.
Must be comfortable working in a clean room environment and be willing and able to wear a smock suit.
Willingness to adjust work schedule to support factory operations.

Responsibilities

Provide day‑to‑day production support and enhancements for existing factory applications and MES systems.=
Act as a technical expert for integrated systems, including in‑house and vendor‑supplied solutions.
Troubleshoot system stability, production issues, and performance bottlenecks.
Administer, model, and configure Manufacturing Execution Systems (Eyelit, or similar).
Work with engineers to transfer new manufacturing processes into MES.
Support wafer fab / backend equipment integration, automated data collection, workflow management, and SPC systems.
Perform data mining, investigation, and root cause analysis to support manufacturing improvements.
Maintain system documentation, procedures, and user guides.
Support after‑hours as required.
Partner with internal customers to assess needs, gather requirements, and define solutions.
Evaluate solution alternatives and recommend best-fit options based on cost, capability, risk, and time to deploy.
Define scope, resource needs, present solutions for approval.
Design, develop, test, and deploy client‑server and web-based applications.
Analyze existing systems and implement enhancements or new functionality.
Factory IT & Hardware Support including maintenance of inventory, factory hardware, and specialty software.
Serve as first point of contact for factory‑specific hardware and software issues; partner with IT for resolution.
Coordinate installation of factory PCs, tablets, printers, and other devices.
Work closely with fab supervision to plan and coordinate activities.
Identify gaps and inefficiencies in manufacturing IT systems and drive improvements.