Business Systems Analyst, Corporate Services - Travel & Expense (Contract) 22222

Vertex Pharmaceuticals • Remote,

7d • $50 - $60

About The Position

The Business Systems Analyst position is part of the Data, Technology and Engineering team, supporting Corporate Services – Travel and Expense. This position is responsible for supporting and enhancing Vertex’s Travel and Expense solution provided by SAP Concur, as well as growing opportunities to support Global Spend Transparency (Transparency Hub Software) and Meeting & Events (Cvent Software). As Vertex works to build and enhance our existing system, we are seeking an individual who will help us conduct research, gather requirements, test, configure, and document solutions to issues identified by our business stakeholders. This individual will partner with other internal Subject Matter Experts and external technology vendors. They will work in project teams to ensure integrations between new systems are met and impacts to boundary systems are defined.

Requirements

• Bachelor’s degree in Computer Science, MIS, Mathematics, another technical discipline, or equivalent experience
• Minimum 3 years of relevant experience
• Demonstrate the ability to quickly learn new tools based on conceptual understanding of technology
• Flexibility to adapt to a continually changing and fast paced business environment
• Effective written and oral communication skills
• Demonstrate an understanding of good project management practices as well as the fundamentals of the System Lifecyle (SLC) and Information Technology operational practices
• Familiar with Microsoft Office products (e.g. Outlook, Excel, PowerPoint, OneNote, PowerBI)
• Experience with a ticketing system (e.g. ServiceNow, Atlassian Jira, or BMC Remedy)

Nice To Haves

• Experience administering and integrating SAP Concur Travel and Expense preferred
• Experience with CRM Systems (Veeva CRM) preferred
• Pharmaceutical industry experience preferred (familiarity with HCP and HCO data)

Responsibilities

• Participate in day-to-day project and support work, including analysis, documentation, configuration, testing, integration, and reporting activities
• Participate in projects surrounding HCP and HCO data as it integrates between CRMs, MDMs, Transparency Reporting Systems and traceability to accounting and expense systems.
• Provide application troubleshooting, production support and manage the support queue
• Design data flow diagrams, process mapping, and update/maintain system documentation
• Monitor integration alerts and partner to resolve failures
• Implement product enhancements; understand and document business processes and requirements
• Participate in reviewing, planning, testing and implementing regularly scheduled system upgrades and/or enhancements as per Vertex’s Change Review Process
• Develop collaborative relationships with IT peers, Corporate Services, Commercial/Clinical, external vendor partners, and various operational teams to help design, develop, and deliver solutions that satisfy business requirements

Benefits

• compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level