Business Systems Analyst - Remote

UnitedHealth GroupPlymouth, MN
$72,800 - $130,000Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

  • Undergraduate degree or equivalent experience
  • Epic Certifications; EpicCare Ambulatory
  • 3+ years relevant work experience in business analysis or related role within the healthcare industry

Nice To Haves

  • Proven experience working with operational stakeholders and/or external vendors
  • Direct experience working with Epic in a technical build role

Responsibilities

  • Implements, modifies, tests and administers complex business systems and applications
  • Troubleshoots and resolves issues (both user reported and vendor reported)
  • Helps manage service incidents and requests
  • Serves as a subject matter expert for technical configuration and integrations
  • Conducts analysis of business and users needs to provide appropriate systems solutions
  • Designs screens, workflows, reports, interfaces, etc. and prepares specifications for system changes
  • Lead meetings and direct team problem solving sessions
  • Manages medium and large projects
  • Champions new and innovative ideas to address business units/system barriers or opportunities
  • Be the point of contact for technical questions or issues from vendors
  • Communicates internally and externally with all levels of employees including senior management
  • Collaborates with team members and teams from other capability sub-domains to problem solve or manage projects
  • Manages multiple projects with varying timeframes
  • Participates in RFPs
  • Develops robust documentation of solutions including networking, Epic build, and architecture
  • Plans for and documents data transformation and mapping
  • Develops use case descriptions and diagrams
  • Prepares user interface design
  • Develops and presents conceptual and functional models and prototypes to users for analysis and evaluation

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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