Business Systems Analyst Specialist

BlueCross BlueShield of Tennessee•Chattanooga, TN

1d•Remote

About The Position

We are hiring a Business Systems Analyst Specialist at BCBST. In this fully remote role, you’ll own the organization and delivery of cross-functional work to integrate AI tools and capabilities within the software development lifecycle (SDLC). Your focus will be on execution, coordination, and governance—translating business and technology needs into clear requirements, a prioritized backlog, and actionable delivery plans. You’ll partner with engineering, data, security, compliance, and business stakeholders to implement AI tooling, ensuring work is well-scoped, dependencies are managed, and outcomes are measurable. Our ideal candidates will have: Experience facilitating Scrum ceremonies Excellent organizational and communication skills Project management experience specifically in healthcare Excitement around leveraging AI for enterprise transformation and/or experience supporting process modernization in an enterprise environment Notes: Sponsorship is not available for this role. Normal work hours will align to EST. Job Responsibilities Providing recommendations for addressing and resolving business issues, for a specific business group. Directing business process improvement projects for internal business groups, aiming to improve business results. Identifying and documenting all system constraints, implications and consequences of various proposed system changes. Provides direction in assessing impact of change, defining business rules, and implementing solutions across a broad range of functional boundaries.Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, and verifiable Collaborates with the technical and project teams to ensure that the results of the project fully satisfy the needs embodied in the requirements. Proactively identifies opportunities for improvement in requirements gathering, documentation, and translation. May serve one or more project team roles, such as project lead, business systems analyst lead, or technical lead, for small to medium efforts or manage phases of medium to large efforts. Job Qualifications Education Bachelor's Degree in a Computer Sciences related field or equivalent work experience Experience 1 year - Leading requirements development efforts required 1 year - Extensive systems analysis, design and project management experience required. 3 years - Experience in Information Technology and systems analysis. Skills\Certifications Knowledge of information technology concepts, application development methodology, terminology, and standards to actively conduct and/or engage in hardware and software related discussions relative to all assigned projects. Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel. Demonstrated presentation and team facilitation skills Outstanding negotiation, presentation, and facilitation skills Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) Excellent oral and written communication skills Strong interpersonal and organizational skills Possess skills of paying attention to detail Ability to manage multiple projects and priorities Strong analytical and conceptual skills; ability to explain solutions/concepts/theories to varied business units Preferred skills: Experience leading product discovery, backlog refinement, and delivery using AI‑enabled SDLC tools to reduce manual effort and improve clarity across requirements and delivery workflows Experience applying Scrum principles while evolving team practices to incorporate AI‑assisted planning, estimation, and continuous improvement Ability to translate business outcomes into well‑structured backlog items using AI‑assisted requirement analysis, summarization, and dependency discovery Experience facilitating Scrum ceremonies (refinement, planning, daily Scrum, review, retrospective) in environments where AI‑enabled automation and insights are part of the delivery process Familiarity with AI‑assisted delivery concepts such as automated requirements analysis, AI‑supported test generation, and predictive delivery signals Experience collaborating with engineering, DevOps, and AI enablement teams to integrate AI capabilities into existing SDLC tools and workflows Ability to use data, metrics, and AI‑generated insights to inform prioritization, identify delivery risks, and guide continuous improvement Awareness of responsible AI considerations, including governance, transparency, and appropriate human‑in‑the‑loop decision making Strong facilitation, analytical, and documentation skills to support alignment across technical and non‑technical stakeholders Ability to lead and influence cross‑functional teams in a remote or hybrid environment while fostering trust in AI‑enabled processes Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means. As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members. BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.

Requirements

Bachelor's Degree in a Computer Sciences related field or equivalent work experience
1 year - Leading requirements development efforts required
1 year - Extensive systems analysis, design and project management experience required.
3 years - Experience in Information Technology and systems analysis.
Knowledge of information technology concepts, application development methodology, terminology, and standards to actively conduct and/or engage in hardware and software related discussions relative to all assigned projects.
Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel.
Demonstrated presentation and team facilitation skills
Outstanding negotiation, presentation, and facilitation skills
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Possess skills of paying attention to detail
Ability to manage multiple projects and priorities
Strong analytical and conceptual skills; ability to explain solutions/concepts/theories to varied business units

Nice To Haves

Experience leading product discovery, backlog refinement, and delivery using AI‑enabled SDLC tools to reduce manual effort and improve clarity across requirements and delivery workflows
Experience applying Scrum principles while evolving team practices to incorporate AI‑assisted planning, estimation, and continuous improvement
Ability to translate business outcomes into well‑structured backlog items using AI‑assisted requirement analysis, summarization, and dependency discovery
Experience facilitating Scrum ceremonies (refinement, planning, daily Scrum, review, retrospective) in environments where AI‑enabled automation and insights are part of the delivery process
Familiarity with AI‑assisted delivery concepts such as automated requirements analysis, AI‑supported test generation, and predictive delivery signals
Experience collaborating with engineering, DevOps, and AI enablement teams to integrate AI capabilities into existing SDLC tools and workflows
Ability to use data, metrics, and AI‑generated insights to inform prioritization, identify delivery risks, and guide continuous improvement
Awareness of responsible AI considerations, including governance, transparency, and appropriate human‑in‑the‑loop decision making
Strong facilitation, analytical, and documentation skills to support alignment across technical and non‑technical stakeholders
Ability to lead and influence cross‑functional teams in a remote or hybrid environment while fostering trust in AI‑enabled processes

Responsibilities

Providing recommendations for addressing and resolving business issues, for a specific business group.
Directing business process improvement projects for internal business groups, aiming to improve business results.
Identifying and documenting all system constraints, implications and consequences of various proposed system changes.
Provides direction in assessing impact of change, defining business rules, and implementing solutions across a broad range of functional boundaries.
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, traceable, feasible, and verifiable
Collaborates with the technical and project teams to ensure that the results of the project fully satisfy the needs embodied in the requirements.
Proactively identifies opportunities for improvement in requirements gathering, documentation, and translation.
May serve one or more project team roles, such as project lead, business systems analyst lead, or technical lead, for small to medium efforts or manage phases of medium to large efforts.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume