Business Systems Analyst Senior - This is not a remote position.

Bernalillo County•Albuquerque, NM

2d•Onsite

About The Position

Business Systems Analyst Senior performs support activities for computer hardware and software systems to meet departmental business needs. Support activities include analysis, configuration, testing, implementation, upgrades, troubleshooting, maintenance, and safeguarding of applications such as Human Capital Management (HCM), Enterprise Resource Planning (ERP – SAP), Records Management System (RMS), Jail Management System (JMS), and other business-critical applications.

Requirements

Requires a Bachelor’s Degree in Computer Science, Information Systems, or a related field.
Two (2) years of increasingly responsible experience in functional areas stated above.
Any equivalent combination related to education and/or experience totaling six (6) years may be considered for the above requirements.
Employee must successfully complete the post-offer employment medical examination and background investigation.
Employee must comply with the safety guidelines of the County.
Employee must complete the required FEMA training(s) as assigned to the position.
Employee must have a valid New Mexico driver's license by employment date and maintain a valid NM driver's license while employed in this position.

Nice To Haves

ERP-SAP ONLY Preferred Qualification: an understanding of, or previous experience in, one or more of the following business processes: Accounting, Budgeting, Purchasing, Treasury Management, Accounts Payable, Inventory Management, Accounts Receivable, Plant Maintenance (work order system), Grants Management, Asset Accounting, or Segregation of Duties.

Responsibilities

Provide customer support to departmental end users for application-related issues and offer guidance as needed.
Perform application quality assurance activities, including testing, troubleshooting, and debugging, to resolve functional issues.
Conduct daily, weekly, and monthly proactive tasks to ensure consistent functionality and availability of applications and their interfacing jobs or tasks.
Create reports and data extracts using reporting tools such as SSRS, Crystal Reports, or built-in application reporting functions.
Maintain effective communication between vendors, consultants, and departmental users to coordinate work, troubleshoot issues, and plan new functionality implementation.
Consult with departmental stakeholders to identify opportunities to improve business functions through enhancements to existing applications or new technology solutions.
Map business processes, gather and analyze requirements, and prepare technical documentation such as system design specifications, process flows, procedural guides, and test plans.
Coordinate design, development, integration, and implementation with system programmers, network analysts, database administrators, and server administrators to ensure interoperability across platforms.
Conduct training sessions for users and IT staff on new applications or system functionality.
Serve as a project manager for routine, small to medium-sized systems-related projects and perform related project management duties as assigned.
Attend meetings, conferences, and training sessions to stay current on industry best practices and tools.
Provide after-hours technology support as assigned.
Handle sensitive and/or confidential records, plans, documents, or decisions with discretion and in accordance with applicable confidentiality requirements.
Perform other job-related duties as required.
The specific allocation of duties may vary based on the needs of the position.
The above information is intended to outline the general nature and scope of the duties required for this position.
It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.