Business Support Analyst- Treasurer's Office (This is NOT a remote position)

Bernalillo County • Albuquerque, NM

5d • Onsite

About The Position

Performs professional duties related to the analysis, development, maintenance, and administration of property tax and payment systems involving both hardware and software. Duties may include assisting with routine processes; maintaining, configuring, and monitoring hardware and software solutions; consulting with departmental customers to identify and analyze business functions that can be improved through new hardware or software solutions; translating business requirements into system deployments; performing systems maintenance and customer support; serving as a liaison for system-related projects; and other related duties as assigned.

Requirements

• Bachelor’s degree in a STEM-related field (Science, Technology, Engineering, or Math) or Business Administration.
• Zero (0) years of work experience or 4 years of work experience administering the State of New Mexico property tax code or information system management.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.
• Successfully complete the post-offer employment medical examination and background investigation.
• Comply with the safety guidelines of the County.
• Complete required FEMA training(s) as assigned to the position.
• Have a valid New Mexico driver's license by employment date and maintain a valid NM driver's license while employed in this position.

Responsibilities

• Analyze plans, determine requirements, design, build, test, implement, maintain, and enhance financial and property tax software systems.
• Build and maintain SQL queries; create SQL stored procedures; develop SQL extract scripts to populate the data warehouse and maintain reports.
• Serve as the main interface for application development projects; coordinate with vendors; communicate project status and issues to users; ensure County specifications are met.
• Analyze business requirements and recommend technology solutions; map business processes; gather user input.
• Perform system quality assurance; test, troubleshoot, and resolve issues; execute testing plans.
• Analyze work methods; design and document best practices for effective software use.
• Configure and maintain countywide payment systems and related integrations, including online and merchant services.
• Execute routine financial processes to ensure data accuracy and regulatory compliance.
• Administer and monitor user access to software systems.
• Provide systems support for financial and property tax applications; investigate and resolve system problems.
• Conduct training for users and/or IT staff on new systems or applications.
• Complete special projects related to departmental functions as assigned.
• Handle sensitive and/or confidential records and information with discretion.

Benefits

• Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
• In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits.
• Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees