Business Systems Analyst Senior

Multnomah County • Portland, OR

4d • Hybrid

About The Position

This position will close once 150 applications have been received, regardless of the listed closing date. We encourage early submissions. Overview Are you a strategic problem solver who loves bridging the gap between business needs and technology? Join the Department of County Assets (DCA) as a Senior Business Systems Analyst! Serving as a trusted bridge between business partners and IT, you will manage service requests and assigned projects while analyzing business processes. You will collaborate with the Department of County Human Services to align with strategic goals and lead data analytics initiatives that continuously improve our systems.

Requirements

• Bachelor's degree (in lieu of degree, equivalent years of experience will be considered) AND Three (3) years or more experience in of the following areas:
• Experience leading and developing complex project documentation, including requirements, business specifications, process analysis, and User Acceptance Test plans.
• Experience with analytical and consultative support for IT systems, covering operation, maintenance, enhancement, and advanced troubleshooting.
• Experience with advising and influencing business partners on technology solutions, and facilitating key decision-making to align business and IT strategy.
• Experience with coordinating and managing vendor activities for the successful delivery and integration of third-party solutions.
• Experience using AI tools to assist in solving technical problems and in the software development process
• REQUIRED COVER LETTER addresses how you meet the minimum qualifications for this position.
• Ability to pass a criminal records check.

Nice To Haves

• Project Management Certification
• Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Responsibilities

• Meet regularly with business partners to clarify needs, navigate IT intake, identify technical solutions, and champion their priorities.
• Facilitate and lead requirements gathering, process analysis, product evaluations, UAT, and end-user training.
• Responsible for user story creation, system diagramming, technical documentation, test automation, and developer specs using AI tools.
• Lead small IT project plans, schedules, and resources while guiding Agile development teams through implementation.
• Evaluate business value, risks, and total cost of ownership (TCO) for new requests while managing account portfolios.

Benefits

• employer-funded retirement savings
• health and dental insurance at very low cost to full-time employees and their dependents
• paid parental leave
• wellness programs
• a focus on work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior