Business Systems Analyst Lead - Population Health

Amerihealth Caritas•Edgmont Township, PA

2d•Hybrid

About The Position

The Business Systems Analyst Lead – Population Health provides ongoing support for the Jiva clinical management system and Population Health Portal including all their related processes and jobs (e.g. data mapping, configuration, queries). This is a HYBRID, office-based position working in our Ellis Preserve office located in Newtown Square, PA. WE WILL NOT CONSIDER REMOTE CANDIDATES!

Requirements

Bachelor’s degree in computer science or equivalent years of relevant work experience.
At least eight (8)+ years of relevant experience required
Experience in healthcare administration or a healthcare environment a must

Nice To Haves

Experience with the following applications encouraged: Jiva, Population Health Portal, NaviNet, Care Coordination Portal, Client letter
OS Familiarity with Windows, Linux
Programming background a plus, .Net, SQL, etc
Database knowledge a plus, SQL Server etc
MS Office, Azure, JIRA, Power Bi, Tableau Desktop.

Responsibilities

Serves as a SME for supported applications, understanding how the information is used and how the system(s) may need to be adapted to changes in business processes
Participates in estimation efforts to formulate and define the scope of IT team deliverables
May lead teams that provide production support for internally developed and vendor developed applications
Participates in the change management process, playing a lead role as needed
Provides proactive consulting support to an area of the business, leading the planning effort for how technology will support the business’ strategic objective
Conducts complete diagnosis of most business problems, factoring in a strong understanding of the business processes and anticipating implementation obstacles
Provides mentorship, guidance, and technical knowledge to more junior team members
Leads efforts to define functional requirements and design innovative solutions to complex business and technology problems
Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors
Capable of helping user clarify, develop, and plan for their current and future technology needs
May lead team members in providing production or systems support
Provides time/resource estimates for assigned projects
Serves as subject matter expert within IT on the work processes for assigned area(s) of the business including how systems are used, how information flows, how decisions are made, the future roadmap(s), and how the systems may need to be adapted to changes in the business, etc.
Possesses advanced expertise in requirements elicitation via interviewing and workshop facilitation and requirements determination using structured techniques for documentation and analysis
Can define/manage scope and business expectations, requirements change management and traceability
Possesses expert understanding of the applications environments and the project life cycle, processes, and methodologies
Possesses working knowledge of the strategic plans/initiatives of various business units, and/or can quickly come up to speed on the strategies and critical success factors for a business unit
Understands the business impact of different solutions, and can assess and communicate the tradeoffs between business needs, technology requirements, costs, and risk