Business Systems Analyst III
About The Position
CTG is seeking to fill a Business Systems Analyst III opening for our client. This is a remote, 12-month contract position. The primary responsibilities include managing the enterprise API inventory, partnering with application security teams, identifying API owners, facilitating API inventory completeness reviews, and collaborating with API portal teams. The role also involves facilitating moderately complex projects, gathering requirements, translating them into functional specifications, developing and executing test plans, assessing the impact of application changes, monitoring project scope, and coordinating issue resolution. Additionally, the Business Systems Analyst III will mentor less experienced staff and support API governance, inventory management, system integration, and application lifecycle activities.
Requirements
- Understanding of API components and system integrations.
- Experience facilitating system integration activities and defining governance workflows.
- Minimum of 4 years of combined higher education and/or operational or business analytics experience.
- Proficiency with personal computers and applicable software packages.
- Strong analytical, problem-solving, organizational, and communication skills.
- Ability to manage multiple projects or workstreams of basic to moderate complexity.
- Ability to work effectively both independently and in a team environment.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Bachelor's degree.
- Experience supporting business applications or serving as a subject matter expert for business systems.
- Knowledge of interfacing and integrated applications.
- Experience with project management, word processing, and spreadsheet applications.
- Familiarity with application development software and hardware platforms.
- Understanding of application frameworks and technology environments.
- Strong verbal and written communication, presentation, organization, and time management skills.
- Ability to coordinate across applications, business units, and technology teams.
- Ability to recognize project milestones and delivery dates, recommend solutions, and manage competing priorities.
- Detail-oriented with strong lateral-thinking and problem-solving abilities.
Responsibilities
- Manage the enterprise API inventory to ensure API data is complete, accurate, current, and accessible for internal reference.
- Partner with application security teams to collect API endpoint data from scanning tools and populate the central API repository.
- Identify API owners and establish governance workflows with ServiceNow teams to maintain accurate ownership and inventory information.
- Facilitate regular API inventory completeness reviews and expand data integrations as needed.
- Collaborate with API portal teams to present inventory data within the API catalog.
- Facilitate moderately complex projects from proposal through implementation and post-implementation.
- Meet with business stakeholders to gather requirements and translate them into functional specifications.
- Develop and execute test plans and test cases for assigned applications and systems, including integrated testing and UAT support.
- Assess the impact of application changes across integrated systems and coordinate implementation activities.
- Monitor project scope, requirements, documentation, regulatory obligations, and Corporate Technology standards.
- Coordinate timely resolution of testing and implementation issues and conduct post-implementation follow-up.
- Identify and escalate risk-related issues and maintain internal control and audit requirements.
- Mentor less experienced staff through application training, research analysis, and project methodology guidance.
- Serve as a functional lead for assigned applications and moderately complex projects.
- Research and analyze business and technical requirements to ensure functional designs meet stakeholder needs.
- Collaborate with business, technology, security, ServiceNow, and API portal teams to coordinate requirements, integrations, testing, and governance.
- Ensure functional specifications, change requests, testing documentation, and implementation activities remain aligned with business requirements and applicable standards.
- Support API governance, inventory management, system integration, and application lifecycle activities.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
