Business Systems Analyst III

Robert Half • San Ramon, CA

16d • $94,000 - $138,000

About The Position

Robert Half is seeking a Business Systems Analyst III who analyzes business problems to be solved with automated solutions, processes, and procedures. Provides Salesforce technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user and system requirements. Create specifications for systems to meet business requirements. May configure system settings and options; May plan and execute unit, integration, and acceptance testing; and creates specifications for systems to meet business requirements. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. May provide day-to-day systems support.

Requirements

• AA or Certification degree in related field or equivalent experience
• 3+ years of experience in business operations and functional processes within the Salesforce platform
• 5+ years' experience with Business Applications
• MS Office Suite, Security administration, strong SQL knowledge, complete SDLC experience, Java / .Net experience.
• SMLE level of business acumen in multiple functional areas.
• Functional experience department depend on business objectives: (Visio, Collaboration Tools - Talking, Video, Virtual Meetings)
• Ability to document process and data flows
• Extensive in-depth knowledge of multiple enterprise applications.
• Various system development and project management methodologies (OO, PMI).
• Understanding of the technical architecture of the business applications and platforms.
• Mastery of all Level II skills and abilities
• Ability to interact and communicate with customers of varying levels of expertise
• Ability to communicate complex technical information to less-technical users
• Ability to communicate in-depth business processes to technical resources
• Ability to create very complex process flow diagrams or flowcharts that demonstrate business or system process flow
• Ability to gather requirements effectively; document requirements and confirm observations with Business owners Stakeholders and Senior Management
• Ability to perform fit/gap analysis on medium to large project initiatives
• Ability to write very complex queries and reports
• Ability to develop and manage multiple enterprise-wide project plans, meeting established deliverables and timelines
• Ability to execute based upon directions from senior team member
• Ability to provide guidance, mentoring, and day-to-day support to lower-level personnel.
• Ability to conduct training
• Ability to create thorough and complex documentation
• Ability to facilitate, conduct meetings, gather information, and present status
• Ability to design business solutions for new processes and new business practices
• Adaptability and demonstrated good judgment

Responsibilities

• Ability to lead end-to-end Salesforce initiatives by gathering and analyzing business requirements, mapping and optimizing process flows, and translating findings into scalable solutions while partnering with cross-functional teams to enhance system performance and user experience.
• Demonstrates strong collaboration, documentation, and analytical skills to ensure alignment between stakeholder needs, Salesforce capabilities, and established best practices.
• Reviews design proposals for Levels I and II and provides feedback, recommendations, and guidance on alignment with business requirements.
• Ensures application systems are aligned with user needs, objectives, process, and overall business strategies.
• Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results on new or special assignments.
• Consults on complex projects.
• Contributes to the establishment/review of department delivery policies and procedures.
• Provides guidance to other BSA resources as a subject matter expert and/or project lead.
• Chronicles and reviews detailed functional requirements with Business Owners, DEV, and QA.
• Draws on experience with large-scale systems and interaction design principles to optimize application solutions for various departments.
• Guides resolution of design issues/challenges to facilitate development and ensure project delivery.
• Leads and Ensures implemented solutions meet business requirements
• Develops systems implementation strategy in partnership with key business stakeholders.
• Participates in various aspects of Change Management for user community.
• Provides input to work packages (tasks): identifying task, work effort (LOE) and dependencies.
• Assesses/identifies Change Management Impacts
• Creates and manages delivery of milestones for the entire development lifecycle
• Applies experience and knowledge of professional concepts to resolve complex issues in creative and effective ways.
• Guides implementation of new business processes to support system changes.
• Ensures integrated system and production support is in place.
• Oversee and provide guidance to Level I-II Business Systems Analysts and Business Partners in all day-to-day application and production issues.

Benefits

• We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability.
• Robert Half provides paid time off for vacation, personal needs, and sick time.
• The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week.
• A new hire earns up to 17 days of CTO per calendar year.
• Our people also receive up to 11 paid holidays per calendar year.
• We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.
• Learn more at https://roberthalfbenefits.com .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree