IT Business Systems Analyst III

Hawaii State Federal Credit Union•Honolulu, HI

10d

About The Position

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Overview: Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Position Summary: Primarily responsible for the support and maintenance of the core banking systems, and secondary banking applications, and their related interfaces. Establishes and maintains relationships with business units and vendors in order to fulfill requests, support projects, and resolve issues. Leads moderately complex to complex initiatives to understand and analyze business processes, identify business needs, gather requirements, and research solutions to find the most appropriate and cost-effective application solutions that meet business needs and integrate with existing systems. Able to analyze, research, and test to resolve moderately complex to complex application issues. Manages moderately complex to complex core projects and supports projects that involve the core system. Assists the Section Manager with the planning, planning for the core banking systems, and secondary banking applications, and their related interfaces. Uses query tools for simple ad-hoc reporting/query needs and data validation. Effectively communicates both verbally and in writing. Documents processes and procedures to create repeatable processes and knowledge sharing within the team and looks for ways to improve processes and efficiency. Mentor other team members, including but not limited to Business Systems Analyst I and II.

Requirements

At least 5 of experience in administrating, supporting, and maintaining enterprise platforms.
At least 3 years of enterprise IT project management experience.
Proficiency in configuring and managing network devices and services.
Advanced skills in managing and maintaining enterprise-level operating systems and hardware.
Advanced understanding of Server, Desktop, and Application virtualization concepts and technologies.
Advanced knowledge of cloud architecture, security, and best practices for leveraging and integrating cloud technologies.
Expertise in developing and executing comprehensive disaster recovery plans.
Expert knowledge of SDLC processes and best practices for managing software releases.
Advanced oral and written communication abilities.
Advanced proficiency in using Microsoft Office suite products (Word, Excel, PowerPoint, Outlook). Able to perform advanced tasks such as automating processes with macros, creating detailed reports, and designing high-impact presentations.
Ability to apply complex logic or scientific thinking to define problems, collect data, establish facts, and draw conclusions.
Ability to interpret complex technical instructions and deal with multiple variables.
Ability to compute complex mathematical functions such as discount, interest, profit and loss, commission markup and selling price, ratio and proportion, and percentage.
Ability to work under pressure and meet deadlines.
High degree of adaptability
Solid organizational abilities and attention to detail.

Responsibilities

Support and maintenance of the core banking systems, and secondary banking applications, and their related interfaces.
Establishes and maintains relationships with business units and vendors in order to fulfill requests, support projects, and resolve issues.
Leads moderately complex to complex initiatives to understand and analyze business processes, identify business needs, gather requirements, and research solutions to find the most appropriate and cost-effective application solutions that meet business needs and integrate with existing systems.
Able to analyze, research, and test to resolve moderately complex to complex application issues.
Manages moderately complex to complex core projects and supports projects that involve the core system.
Assists the Section Manager with the planning, planning for the core banking systems, and secondary banking applications, and their related interfaces.
Uses query tools for simple ad-hoc reporting/query needs and data validation.
Effectively communicates both verbally and in writing.
Documents processes and procedures to create repeatable processes and knowledge sharing within the team and looks for ways to improve processes and efficiency.
Mentor other team members, including but not limited to Business Systems Analyst I and II.

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.