Business Systems Analyst III

Meissner • Camarillo, CA

7d • Onsite

About The Position

Meissner is seeking a Business Systems Analyst III to lead enterprise-wide system initiatives and drive digital transformation as a strategic partner to business leadership. This role owns end-to-end solution design, portfolio management, and governance while shaping organizational strategy as a recognized expert in business systems. Meissner is passionate about helping clients manufacture lifesaving and life-enhancing drugs, therapies, and vaccines, developing, manufacturing, supplying, and servicing advanced microfiltration products and single-use systems worldwide. The company is focused on the development of the whole individual with programs and tools to support mental and physical well-being, including a dedicated Learning and Development department. The Business Systems Analyst III will serve as a strategic business partner to Commercial teams (Sales, Marketing, Customer Success, Pricing, and Revenue Management), driving new IT capabilities and leading complex, enterprise-wide system initiatives. This role combines deep CRM expertise (Microsoft Dynamics 365) with business process optimization and system ownership to drive digital transformation and system innovation across the commercial technology ecosystem. The individual will own end-to-end solution design, portfolio management, supplier management, and governance, while identifying process improvement opportunities, enhancing system capabilities, and supporting integrations. As a recognized expert, this individual will influence organizational strategy, drive adoption of best practices, and enable data-driven decision-making.

Requirements

• BS in Business, Information Systems, or related field. Masters preferred.
• 6+ years of experience in business systems analysis or related roles, supporting CRM systems.
• Deep knowledge of D365 CRM, including: Entity configuration
• Develop advanced Power automate flows and Workflows.
• Customize forms using Java Script
• All associated system administration functions
• Development of dashboards using built in functionality and Power BI
• Custom Power apps
• 3rd party tools such as XRM toolbox and Ribbon workbench
• Familiarity with D365 (AX, Finance and Operations), or similar platforms.
• Knowledge of D365 CRM Data and table structure.
• Excellent communication and interpersonal skills including presentation skills to key stakeholders including senior management.
• Proven partnership with Sales, Marketing, Customer Service or Commercial Operations team.
• Experience with Microsoft Office suite, including SharePoint and Teams is preferable.
• Advanced computer skills is essential including the use of Microsoft Word, Excel, PowerPoint, and Outlook and MS Visio and/or Azure DevOps.
• Advanced understanding of enterprise architecture and system integration.
• Experience with integrations between CRM and ERP systems and third-party applications.
• Strong supplier management and negotiation skills.
• Advanced knowledge of business analysis, SDLC methodologies, and project management.
• Proven ability to manage large-scale, complex projects from inception to completion.
• Proficiency in analysis tools and project management software such as MS Project, Click-up.
• Strong problem-solving skills and the ability to translate complex business needs into technical solutions.
• Understanding of business process optimization and process improvement techniques.
• Strong leadership and mentoring skills with the ability to work independently.

Nice To Haves

• Masters preferred.

Responsibilities

• Be the Subject Matter Expert who collaborates and delivers on requirements for new business systems and enhancements.
• Lead enterprise-scale business system initiatives from concept through implementation and optimization.
• Design, Develop and test new system functionality in D365 CRM and associated Systems.
• Conduct strategic business analysis to align systems with organizational goals.
• Manage and resolve complex support tickets and process and analyze change requests.
• Lead and manage requirements gathering, analysis, and documentation for complex, cross-functional projects.
• Support process improvement initiatives and provide expert advice on best practices in systems analysis.
• Manage supplier relationships, RFP processes, and system implementation partnerships.
• Present strategic recommendations to executive leaders and stakeholders.
• Develop detailed project plans, functional specifications, and business cases.
• Serve as the primary point of contact for stakeholders and manage stakeholders� expectations.
• Oversee User Acceptance Testing (UAT), develop test scripts, and ensure the successful deployment of new systems.
• Mentor junior BSAs and provide guidance on complex analysis and project methodologies.
• Evaluate emerging technologies and recommend adoption strategies.
• Design, develop and train others on report requirements and configure reports using inherent software capabilities as well as Business Intelligence (BI) tools.
• Evaluate commercial processes and recommend improvements aligned with CRM capabilities and best practices.
• Monitor, troubleshoot, and maintain configurations, workflows, integrations, and data flows.
• Maintain data integrity through validation, data cleansing, and ongoing data quality management.
• Partner with Commercial Operations to develop and maintain CRM dashboards, reports, and KPIs to support sales performance and commercial decision-making.
• Perform necessary travel in North America and Europe, as directed, following company travel policies and using the most efficient method of travel for time and appointments.

Benefits

• Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
• Additional Perks- HQ Onsite Full Gym, Ultramodern Coffee Bars, Free EV Charging Stations, Employee Discounts
• 401k, Profit Sharing, 401k Advisory Services
• Company Sponsored Life Insurance
• Employee Assistance Program
• Paid Time Off, Paid Holidays, Anniversary Holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Senior