Business Systems Analyst II

Edward Jones • Tempe, AZ

28d • Hybrid

About The Position

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. Team Overview: The Associate Enablement portfolio is looking for an experienced Business Systems Analyst to join our Performance/DEI/Talent Acquisition Portfolio team. This role will contribute to a team that enables and owns Performance Management technology along with various systems and processes tied to Assisted Technologies for associates with disabilities. The position has a broad scope of responsibility and requires an understanding of one or more complex systems, vendor and stakeholder management skills, and the ability to make effective decisions that have substantial risk and/or legal, regulatory, or financial implications.

Requirements

• Bachelor's degree and/or equivalent experience.
• 2+ years of experience designing and implementing functional systems and data in a structure process, including:
• Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
• Troubleshooting skills to investigate, resolve, and escalate problems
• Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.

Nice To Haves

• Previous experience with workflow management tools
• Previous experience with Performance Management technologies
• Previous experience with assisted technologies and directly working with end users to resolve issues.

Responsibilities

• Liaison between technology team members and key stakeholders to maintain, enhance, or integrate firm systems and data by proactively identifying cross-divisional opportunities or serving on a formal project team in support of new systems and data.
• Supports multiple highly complex business processes and serves as a functional leader.
• Be the Voice of the Client: Provide a deep understanding of the end-user, client experience, and product capabilities to the product team when defining and delivering user value and firm outcomes.
• Create, maintain, and review business process models, data flows, prototypes, business requirements, use cases, and test cases.
• Refinement of Features and User Stories of moderate to high complexity through collaboration between product owner, product team, and business stakeholders
• Execute and present written and verbal business systems impact analysis resulting in the identification of new systems and data.

Benefits

• Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage.
• Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.
• Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Associates may be eligible for bonuses and profit sharing.
• All associates are eligible for the firm's Employee Assistance Program.
• For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Number of Employees: 5,001-10,000 employees