Business Systems Analyst (IBM Maximo Expert)

American Iron and Metal•Montréal-Est, QC

51d•Onsite

About The Position

The Business Systems Analyst (BSA) – IBM Maximo Expert acts as the primary functional lead for the IBM Maximo Application Suite (MAS 9.0). They bridge the gap between business needs related to asset management and maintenance and technological solutions, leveraging Maximo's native capabilities and EAM best practices. This role actively contributes to the evolution, optimization, and governance of Maximo MAS, in collaboration with business teams, IT teams, and external partners.

Requirements

Proven experience with IBM Maximo (V7.x / MAS 8.x / MAS 9.0).
Solid understanding of key Maximo modules: Asset Management, Work Management, Preventive Maintenance and Purchasing.
Experience in asset-intensive environments (utilities, manufacturing, transportation, recycling, etc.).
At least 5 years of experience as a business analyst, business systems analyst, or functional analyst.
Bilingual: French – English

Nice To Haves

Experience migrating or co-migrating from Maximo 7.x to MAS.
Knowledge of the Maximo Integration Framework (MIF) and REST APIs.
Knowledge of SQL and Power BI.
Knowledge of BIRT reporting tools.
IBM Maximo / MAS certification(s) or commitment to obtaining them.

Responsibilities

Gathering, analyzing, and documenting business and technical requirements related to asset management, maintenance, procurement, and operations.
Translating these requirements into functional specifications aligned with business objectives.
Advising stakeholders on EAM best practices and the optimal use of Maximo's native features to minimize customization.
Analyze existing processes, design improvements, and recommend optimizations based on data and operational efficiency.
Evaluate the functional impacts of solution evolutions and proposed changes.
Produce, maintain, and structure key documentation, including processes, requirements, use cases, and test scenarios.
Plan and coordinate user acceptance testing (UAT) and ensure the quality of deliverables.
Participate in the design, evolution, maintenance, and lifecycle of the IBM Maximo MAS solution in collaboration with IT and business teams.
Ensure communication, facilitate workshops, and support change management, including training and knowledge transfer to users.
Support data management and consistency, resolve complex issues (level 3), and act as a point of contact with vendors (level 4).