Business Systems Analyst I - Information Technology

Pima County•Tucson, AZ

1d•$59,384 - $83,116•Onsite

About The Position

The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Business Systems Analyst I. The ideal candidate has experience and working knowledge of analyzing business processes and functions to identify opportunities for improvement and promote greater efficiency and effectiveness. As a member of the Pima1 Enterprise Resource Planning, this role involves close cooperation and coordination across the entire IT Department, with particular focus on providing technical service to a range of Pima County departments. The successful candidate will be self-motivated, thorough with attention to detail, enthusiastic, always learning, and able to work effectively with technical specialists, business specialists, and customers. This role requires close collaboration with other project teams, so strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

High School diploma or equivalent AND two years of experience in either computer hardware or software support, business analysis or data analysis.
Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.

Nice To Haves

Minimum one (1) year of experience in information technology supporting and administering various business system applications.
Minimum one (1) year of experience gathering, documenting requirements while capturing baseline measurements to support analysis and improvement.
Minimum one (1) year of experience in analysis of current business processes, development and documentation of new business processes, gaining acceptance of the new or modified business process, and implementing revised and new business processes.
Minimum one (1) year of experience working with multiple customers, both internal and external to the organization, who have a wide range of business requirements related to information technology.
Minimum one (1) year of experience leading organizational change initiatives and implementing performance improvement strategies to enhance operational efficiency, employee adoption, and business outcomes.

Responsibilities

Engages with Pima County department or elected official Subject Matter Experts (SMEs) to gain understanding of how the entity operates to deliver on its mission
Researches and documents the technical tools (hardware and software) that enable business operations for departments and/or elected officials
Identifies and documents areas of operational improvement that can be gained via changes in technology
Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations
Coordinates requirements definition and business case for change with department and/or elected official SMEs
Provides status updates to leadership in oral and written form
Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions
Effectively negotiates for viable solutions to technical, process and priority conflict resolution
Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments