Business Systems Analyst Concur/Workday

INA Solution • Boston, MA

1d • Hybrid

About The Position

This role involves performing day-to-day Concur system administration tasks during an ITS transition period, ensuring role configurations align with ITS security standards and audit requirements. The position requires documenting current-state Concur T&E workflows, approval chains, expense policies, and system configurations. It also involves identifying and mapping integration touchpoints with Workday Financials, flagging dependencies, and contributing to transition documentation. Additionally, the role requires engaging with Finance and Travel business owners to define and validate ownership and support models, facilitating alignment sessions, and tracking milestones in Jira. The Business Systems Analyst will support go-live readiness validation and contribute to executive reporting.

Requirements

• Bachelors degree in Information Systems, Business Administration, Finance, or a related field, or equivalent work experience.
• 3+ years of BSA or system administration experience with Concur or a comparable T&E expense management platform.
• Working knowledge of Workday Financials — specifically expense reporting workflows and Concur-to-Workday integration points.
• Demonstrated ability to document business process workflows, approval configurations, and system access models.
• Experience with role-based access management and security remediation in enterprise financial applications.
• Proven ability to manage competing priorities and deliver in lean, fast-moving environments.
• Solid understanding of T&E business processes — expense policy, reimbursement workflows, approval chains, and audit controls.
• Proficiency with Jira or comparable project tracking tools.
• Clear written and verbal communication skills; able to work effectively with Finance and business stakeholders.
• Self-directed with strong organizational and documentation skills.

Responsibilities

• Perform day-to-day Concur system administration tasks during the ITS transition period.
• Ensure role configurations align with ITS security standards and audit requirements.
• Document current-state Concur T&E workflows, approval chains, expense policies, and system configurations.
• Identify and map integration touchpoints with Workday Financials; flag dependencies requiring resolution before go-live.
• Contribute to the ITS RACI, transition plan, and go-live readiness documentation.
• Engage Finance and Travel business owners to define and validate the ITS vs. business ownership and support model.
• Facilitate alignment sessions to confirm operational responsibilities, escalation paths, and transition acceptance criteria.
• Track milestones and maintain Jira as transition tasks are completed.
• Support go-live readiness validation and contribute inputs to weekly executive reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level