SDC Business Systems Analyst, Banking Platforms-- Dallas or Alpharetta

EY • Dallas, TX

3d • $55,400 - $128,500 • Hybrid

About The Position

As a Business Systems Analyst within EY's Financial Services Service Delivery Center, you will support banking technology transformation initiatives across core banking, digital banking, payments, lending, onboarding, servicing, and integration domains. You will help gather and document requirements, analyze business processes and data, and support platform implementation, modernization, migration, integration, testing, and continuous-improvement activities under the guidance of senior team members.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Finance, or a related discipline.
• At least 1 year of experience in business analysis, systems analysis, technology consulting, software delivery, data analysis, quality assurance, or a related role.
• Foundational understanding of the Software Development Life Cycle and familiarity with Agile, Scrum, Waterfall, or hybrid delivery methodologies.
• Ability to document requirements, workflows, process flows, user stories, acceptance criteria, test scenarios, and supporting analysis artifacts.
• Strong analytical, problem-solving, organizational, written communication, and collaboration skills.
• Proficiency with Microsoft Excel, PowerPoint, Word, and process-documentation tools.
• Ability to manage assigned priorities and deliver accurate work in a fast-paced, client-service environment.

Nice To Haves

• Exposure to banking platform implementation, modernization, migration, integration, conversion, testing, or enhancement initiatives is preferred but not required.
• Candidates should demonstrate an interest in building banking platform expertise and applying business-analysis skills in banking transformation programs.
• Relevant exposure may include: Core banking, digital banking, payments, lending, onboarding, servicing, workflow, or integration platforms.
• Requirements documentation, fit-gap support, platform configuration analysis, data mapping, conversion, testing, defect management, or production-readiness activities.
• API, interface, data-flow, file-exchange, validation, reconciliation, or downstream-system analysis.
• Examples include FIS Profile, FIS Systematics, Temenos Transact (T24), Infosys Finacle, Fiserv Finxact, Backbase, Alkami, NCR Digital One, ACI Worldwide Payment Hub, Volante, FIS Open Payments Framework, Loan IQ or comparable platforms.
• Experience or exposure in one or more banking areas is preferred, including retail banking, commercial banking, deposits, payments and transaction banking, lending, customer onboarding, account servicing, treasury services, financial crime and compliance, capital markets, banking operations, or regulatory reporting.
• Foundational banking-domain knowledge may be developed through project work, prior employment, training, certifications, or relevant academic experience.
• Familiarity with banking platforms, APIs, integrations, SQL, relational databases, JSON, XML, data mapping, system testing, or technology-delivery concepts.
• Exposure to banking platform implementation, migration, integration, testing, data conversion, or modernization programs.
• Experience with Jira, Azure DevOps, Confluence, Visio, Power BI, Postman, Swagger/OpenAPI, or similar tools.
• Exposure to testing methodologies, defect-management processes, data validation, or reconciliation.
• Experience in financial services, consulting, professional services, or a client-facing delivery environment.
• Relevant foundational certifications in business analysis, Agile, Scrum, cloud, data, testing, or project delivery.

Responsibilities

• Work with business stakeholders, product teams, and technology teams to gather, analyze, and document business and system requirements.
• Document current-state and future-state processes, workflows, business rules, user stories, use cases, acceptance criteria, platform interactions, and supporting requirements artifacts.
• Participate in stakeholder interviews, requirements workshops, fit-gap discussions, solution walkthroughs, backlog-refinement sessions, and platform demonstrations.
• Analyze business processes and identify gaps, inefficiencies, risks, dependencies, and opportunities for improvement.
• Support business and system analysis activities for banking platform implementations, core modernization initiatives, digital banking programs, platform migrations, and transformation projects under the guidance of senior team members.
• Assist with platform migration and data-conversion activities, including source-to-target mapping, business-rule documentation, data validation, reconciliation support, migration-testing preparation, and issue tracking.
• Support documentation of system integration requirements across core banking platforms, digital channels, payment systems, lending platforms, customer onboarding solutions, CRM systems, data warehouses, and downstream reporting applications.
• Participate in platform implementation and modernization testing, including SIT, UAT, regression testing, defect tracking, retesting, and production-readiness support.
• Perform basic data analysis, field-level mapping, validation, reconciliation, and exception analysis.
• Assist with documenting APIs, system interfaces, file exchanges, JSON or XML payloads, data flows, validations, and error scenarios under the guidance of senior team members.
• Maintain requirements traceability and support change-control processes throughout the delivery lifecycle.
• Prepare test scenarios, test cases, test data, defect documentation, status updates, presentations, training materials, and stakeholder communications.
• Track assigned risks, assumptions, issues, decisions, dependencies, and actions, and escalate roadblocks when needed.
• Collaborate effectively with cross-functional, distributed, offshore, vendor, and client teams.

Benefits

• medical and dental coverage
• pension and 401(k) plans
• a wide range of paid time off options
• flexible vacation policy
• time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level