Business Systems Analyst (API) - Crew

CGI • Dallas, TX

10d • Onsite

About The Position

This position is located in our Dallas, TX office. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available. We’re growing rapidly and are looking for Business Systems Analysts with expertise in APIs to work closely with one or more Agile Software Development teams. The projects are fast paced, use new and innovative technologies/methodologies to build new products or for new initiatives. We’re a close-knit team that has access to global resources. You’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you’re looking for an inclusive place where you’re empowered to chart your own path, then we’d love to meet you. Your future duties and responsibilities: Analyzes, defines and documents detailed REST API requirements through user interviews, facilitated workshops and subject matter expert engagement. Develops a clear understanding of the core accountabilities within the process and Data. Ensures the focus of activity is concentrated on the highest priority needs of the business. Gather requirements translate them to User stories, create swaggers and articulate to the rest of the team Participates in the development of future business processes and organizational structures needed to support new products and/or services. Documents future processes to determine how to proactively improve current business for the development of future procedures and models. Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations. Develops continuous improvement processes and strategies for current business procedures and systems. Collaborates with key stakeholders to Identify the challenges and opportunities to improve the business process and their impact. Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders. Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks. Develops and maintains effective working relationships with supporting area management and staff. Generates and compiles reports, complete with recommended improvements to business processes and operational procedures. Builds the business case for a process or system change and provides detailed input into the change management and implementation. Develops and issues communications for business process changes. Escalates problems and mitigations to Manager.

Requirements

• Understanding of and experience with the banking industry
• Strong business analysis skills
• Experience working in agile framework
• REST API (Web services) and Microservices expertise with SWAGGER is must
• Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments
• Superior analytical and problem-solving and resolution skills, and ability to adapt quickly
• Credit Card Domain Experience and FiServ experience is a must.
• Self-motivation and strong time management and organizational skills
• Ability to tackle challenging work situations and to resolve conflicts in a positive manner
• Strong communications (verbal and written) skills and solid technical writing experience

Responsibilities

• Analyzes, defines and documents detailed REST API requirements through user interviews, facilitated workshops and subject matter expert engagement.
• Develops a clear understanding of the core accountabilities within the process and Data.
• Ensures the focus of activity is concentrated on the highest priority needs of the business.
• Gather requirements translate them to User stories, create swaggers and articulate to the rest of the team
• Participates in the development of future business processes and organizational structures needed to support new products and/or services.
• Documents future processes to determine how to proactively improve current business for the development of future procedures and models.
• Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
• Develops continuous improvement processes and strategies for current business procedures and systems.
• Collaborates with key stakeholders to Identify the challenges and opportunities to improve the business process and their impact.
• Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders.
• Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.
• Develops and maintains effective working relationships with supporting area management and staff.
• Generates and compiles reports, complete with recommended improvements to business processes and operational procedures.
• Builds the business case for a process or system change and provides detailed input into the change management and implementation.
• Develops and issues communications for business process changes.
• Escalates problems and mitigations to Manager.

Benefits

• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees