Business Systems Administrator
About The Position
At Clari + Salesloft, our Business Systems Administrator will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:
Requirements
- Bachelor's degree
- Hands-on experience as a Salesforce Administrator/Business Analyst
- Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
- Experience in designing, implementing, and supporting enterprise-level business systems.
- Proven experience with system integrations and middleware technologies.
- Excellent analytical, problem-solving, and process optimization skills.
- Strong communication, collaboration, and stakeholder management abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience with business process mapping and documentation.
- Knowledge of system configuration management principles and best practices.
- Ability to define and promote best practices for system usage and administration.
- Project management skills, including planning, execution, and risk management.
Nice To Haves
- Experience in Sales or Business Operations is a plus
Responsibilities
- Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
- Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
- Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
- Lead ideation, development, and delivery for AI use cases
- Integrations and advanced configurations/support
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
- Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
- Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
