Business Systems Administrator

Peoples Security Bank & Trust Company•Moosic, PA

45d•Onsite

About The Position

The Business Systems Administrator is responsible for the administration, configuration, and support of the organization’s core banking system, in branch processing solutions, and workflow automation platforms. This role ensures that critical operational systems run reliably and efficiently, enabling smooth daily operations across branches and back-office departments. The position partners with IT, operations, and vendors to resolve issues, implement enhancements, and optimize processes that improve service delivery and organizational performance.

Requirements

High school diploma or equivalent required.
Additional technical training or coursework in information systems, workflow automation, or banking operations preferred.
Strong understanding of operational workflows and system administration
Ability to troubleshoot complex system issues
Excellent communication, documentation, and problem solving skills
Proficiency with technology platforms, system configuration, and user support
Ability to collaborate with IT, operations, and external vendors
Knowledge of security controls, access management, and compliance standards
Experience administering core banking systems, financial operations software, or similar enterprise platforms
Experience supporting workflow automation tools (BPM, LOS, account opening systems) preferred
Familiarity with SQL, reporting tools, or data extraction helpful
Prior experience in a financial institution or fintech environment preferred

Responsibilities

Manage daily operations, configuration, and maintenance of the core banking platform
Oversee system updates, patches, and vendor driven enhancements
Maintain user access, permissions, and security controls
Monitor system performance and troubleshoot operational issues
Ensure data integrity and compliance with regulatory requirements
Administer workflow engines used for account opening, loan processing, exception handling, and other operational processes
Design, configure, and optimize automated workflows to improve efficiency and reduce manual work
Monitor routing, approvals, and system integrations to ensure smooth operations
Collaborate with business units to identify process improvements and automation opportunities
Maintain documentation and version control for workflow changes
Provide Tier 2 support for system issues escalated from operations or IT
Train employees on system functionality, new features, and best practices
Communicate system changes, outages, and updates to stakeholders
Maintain strong access controls and audit trails across all platforms
Support internal and external audits with system data and documentation
Ensure systems comply with regulatory standards and internal policies
Identify and mitigate operational risks related to system configuration or performance
Actively represents the Bank in public relations and other related community activities.
Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.