Business System Analyst | $85K-$100K + Remote | Industry Leading Global Freight Forwarder

PhillyTech.Co•Baltimore, MD

15d•Remote

About The Position

This role is fully remote in the US. ARE YOU READY TO HELP AN INDUSTRY LEADER DIGITALLY TRANSFORM THEIR LEGACY SOFTWARE WITH NEW MODERN TECHNOLOGY? Our client is an industry leading international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915. The company is undergoing a major digital transformation initiative focused on retiring legacy systems, rebuilding integrations, implementing modern platforms, and introducing new automation and AI-driven capabilities across the organization. They are actively modernizing the technology stack that powers their operations, customers, vendors, and global partner network. This role is best suited for someone who enjoys building rather than maintaining. The ideal candidate is curious, proactive, collaborative, and comfortable operating in an environment where initiative is expected and rewarded. You enjoy solving problems, driving projects forward, improving processes, and working directly with stakeholders across the business. This is not a highly structured corporate environment where every task is predefined. This is an exciting opportunity to help shape the future technology ecosystem of an industry leader to make meaningful investments in automation, integrations, operational efficiency, and digital transformation. Join during a company-wide technology transformation Help replace legacy systems and modernize core infrastructure Work directly with CargoWise, integrations, automation, and AI initiatives Significant exposure to executive leadership and cross-functional stakeholders Opportunity to grow alongside a rapidly evolving technology organization Collaborative, entrepreneurial culture where initiative and ownership are valued Stable, profitable company with more than 110 years of success The Business Systems Analyst serves as the bridge between business needs and technical execution. You will work directly with the Solutions & Project Manager and partner closely with operations, technology teams, customers, vendors, and leadership to support projects from concept through implementation. The role combines business analysis, project coordination, process improvement, stakeholder management, solution design support, and systems integration work. You will play a key role in helping the company modernize its technology stack, improve operational efficiency, support digital transformation initiatives, and successfully deliver projects that create measurable business impact.

Requirements

3-7+ years of business system analyst experience or similar in supply chain logistics companies.
Strong experience supporting software implementations, systems integrations, digital transformation initiatives, or business process improvement projects.
Proven experience coordinating project timelines, milestones, testing activities, and go live execution.
Strong stakeholder management skills and ability to work across technical and non-technical teams.
Experience gathering requirements, facilitating testing, managing timelines, and driving projects toward completion.
Excellent communication, organization, and problem-solving skills.
Ability to manage multiple priorities simultaneously in a fast-moving environment.
Self-starter with strong ownership mentality and the ability to operate independently.
Entrepreneurial mindset with a desire to build, improve, and drive change rather than simply maintain existing processes.

Responsibilities

Support the migration away from legacy systems and infrastructure.
Help drive integration projects involving customers, vendors, overseas agents, and business partners.
Assist with implementing and optimizing platforms such as CargoWise and other business-critical systems.
Gather requirements from stakeholders and translate business needs into actionable project plans.
Coordinate project timelines, milestones, testing activities, and go live execution.
Facilitate communication between business teams, technology teams, vendors, customers, and leadership.
Support solution design, process improvement, automation, and digital transformation initiatives.
Assist with testing, implementation, deployment, and production rollout activities.