Business System Analyst

RBC • Toronto, ON

1d • Hybrid

About The Position

As a Senior Business System Analyst within the Personal & Commercial Core Technology group, you will become a part of a team, responsible for providing technology solutions in the Mortgage Origination space. We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Requirements

• Minimum 3 years of experience as a Sr. BSA
• Proven Sr. BA/BSA experience with medium to larger Agile projects integrated with downstream and upstream applications and processes
• Technical writing skills/experience
• Experience in writing user stories and testing acceptance criteria
• Previous experience with API specifications
• Experience with UML and flow diagrams
• Experience with data mapping
• Experience with tools like Postman/Swagger, effectively use tools like Jira, Confluence, Mural, Figma etc.
• Strong problem-solving skills
• Experience working in an Agile software development environment
• Curiosity and a desire to learn
• Excellent communication and interpersonal skills

Nice To Haves

• Prior Programming and development background would be nice to have.
• Financial Industry experience

Responsibilities

• Collaborate with business partners and product owner to understand high-level requirements and capture business needs.
• Participate in design reviews and walk-throughs
• Independently leading sessions to obtain key inputs from Subject Matter Experts (SMEs), Architects, Technology Leads
• Conduct detailed business process analysis and develop comprehensive process flow diagrams, user stories, functional specification documents, and use cases to facilitate system design and development.
• Translating business needs into technical requirements for the ADLC model and structure documentation to support AI tools
• Identify opportunities to streamline ADLC processes and enhance documentation standards.
• Utilize tools such as Jira and Confluence to manage and track project requirements, tasks, and documentation.
• Facilitate backlog refinement and sprint planning sessions
• Participate in daily stand-up meetings

Benefits

• bonuses
• flexible benefits
• competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to do challenging work
• Flexible work/life balance options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed