IT Business System Analyst (Lending/Finance) - Ft Worth

EECU•Fort Worth, TX

5d•Onsite

About The Position

EECU is seeking a Business System Analyst with expertise in Lending/Finance to enhance retail/call center business unit performance through process and system improvements. This role involves identifying problems, designing solutions, and applying hands-on development for smaller projects. The position will support EECU’s Lending systems (Direct Lending, Indirect Lending, Accounting, and Business Services) by acting as a liaison to the IT department, providing support and expertise. Responsibilities include defining business and operational requirements, designing and developing solutions, identifying and resolving systems issues, supporting and configuring line-of-business applications, reviewing and analyzing business processes, creating and implementing new business processes, providing project management, and creating systems proposals and business cases. The role may also involve hands-on development for projects under 8 hours, appealing to developers wanting closer end-user interaction or analysts wanting to use development skills.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related technical field, or an equivalent combination of education and relevant work experience.
Three (3) to Five (5) years of professional experience in business systems analysis, information systems, or related technical roles.
Experience gathering and documenting business, functional, and system requirements.
Experience supporting software development, system implementations, or enterprise technology solutions.
Experience working with project management or software development methodologies such as Agile, Scrum, Waterfall, or Lean.
Experience analyzing and improving business processes and system workflows.
Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
Working knowledge of SQL queries and data analysis for reporting and decision support.
Experience developing process diagrams, system documentation, and business cases.
Knowledge of enterprise applications, system integrations, and data flows.
Strong written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.

Nice To Haves

Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Agile or Scrum certification (e.g., Certified Scrum Master or similar).
Master’s degree and/or advanced data analytics certifications preferred.
Experience working within a financial institution or credit union environment.
Experience serving as a Scrum Master or Agile team facilitator.
Experience supporting core banking or enterprise financial systems.
Experience performing platform ownership or product management responsibilities.

Responsibilities

Partner with business leaders, system owners, and end users to gather and analyze business, financial, and operational requirements.
Translate complex business needs into system proposals, business cases, and functional requirements.
Conduct feasibility studies and cost-benefit analyses to support technology investment decisions.
Analyze current processes and systems to identify automation opportunities and operational improvements.
Develop process models, diagrams, and system documentation to support development and implementation.
Serve as Scrum Master for the assigned IT Fusion Team.
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives.
Manage and prioritize the product backlog in collaboration with stakeholders.
Track Agile metrics such as velocity and burndown to support continuous improvement.
Support business operations through system configuration, reporting, user administration, and performance monitoring.
Coordinate testing and implementation of new applications and system enhancements.
Monitor system releases, upgrades, and defect resolution.
Ensure compatibility between in-house and vendor solutions.
Serve as platform owner for line-of-business systems, overseeing system performance and roadmap development.
Evaluate software releases and new capabilities to improve operational efficiency.
Identify opportunities for innovation and cost optimization.
Create epics and user stories to support project work.
Coordinate sprint tasks and collaborate with project teams to ensure successful delivery.