Business Support Specialist
About The Position
The Business Support Specialist supports the Specialty Corporate Trust team by partnering with the Relationship Managers on client support, including account updates, system set-ups, note transfers, audit confirmations and other administrative responsibilities related to the trusts. Working in the Specialty Corporate Trust group can be fun and exciting. It is often fast paced and has monthly deadlines that we rally around. It is an environment where the associates take pride in their work, support each other, provide the resources needed to succeed, and always work as a team. Our team has a strong background in the industry and many associates have 10-30 years of experience working these types of deals. We are always happy to share our knowledge and help those around us grow!
Requirements
- Bachelor's degree or equivalent work experience
- At least two years of relevant experience
Responsibilities
- Manage risks associated with processing high volume of activities daily
- Act as a liaison between Bond/Loan Operations and Relationship Managers
- Review incoming messages in a shared mailbox to determine priority and urgency, while completing the requests in order of priority.
- Resolve operational issues
- Provide specialized assistance to the Relationship Management team, which may include, but is not limited to; coordination and execution of systems set-ups, coordination and compilation of Note Transfer documentation, Audit Confirmations, account set-ups, record keeping, maintenance and updates to systems
Benefits
- Paid Time Off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- Health savings accounts
- Flexible spending accounts
- Dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
