Business Support Specialist, Air & Sea Pricing

DSV•Woodbridge Township, NJ

1d•$60,500 - $72,000•Onsite

About The Position

As a Business Support Specialist, you will be responsible for providing administrative support to the regional pricing teams and ensuring smooth and efficient administrative processes. You will collaborate with various pricing team members within the region and support the administration of the team’s centralized email flow. You will be enabling visibility and reporting on progress of requests to the pricing team. The role requires excellent analytical skills, attention to detail, and ability to multitask and prioritize work in a fast-paced environment.

Requirements

Good analytical and problem-solving skills
Good working knowledge of database and transport management system
Good communication and interpersonal skills
Ability to work independently and as part of a team
Good time-management and organizational skills
Knowledge of transportation and logistics operations and regulations
Proficient in Microsoft Office Suite, especially Excel
Fluent in English (oral and written)
Proficient in Microsoft Office Suite, especially Excel
Knowledge of database and project management software preferred

Nice To Haves

Associate Bachelor’s degree in administration or related field is preferred
Minimum of 5 years of experience in an administrative capacity is preferred
Experience in the transportation and logistics industry is preferred
Experience in data analysis and digital systems is preferred
Bachelor’s degree in Business Administration, Logistics, or related field

Responsibilities

Analyze business data and allocate workload according to assigned matrices.
Manage exceptions identified within database.
Prepare reports for management that provide visibility into workflow management and response times of the regional pricing teams.
Review status of quote conversions provided by the pricing teams. Follow through on review reasons for not winning quotes – categorize these and make them visible to branch and sales management teams.
Develop and implement processes and procedures to improve operational efficiency of tasks being executed.
Develop training materials and conduct training sessions for new employees requiring access to reports and email boxes.
Participate in special projects as assigned by management.