Business Support Manager

VetPartners
$35,000 - $43,000Remote

About The Position

As part of our Business Support team, you'll work alongside Business Development Directors and Practice Management teams to develop people, strengthen practices, and lead meaningful change across your region. You'll also play a central role in delivering our group-wide leadership programmes — including Senior Leaders, Developing Leaders and others — helping to build the next generation of veterinary leaders across VetPartners. We'll invest in you from day one: comprehensive training, coaching from experienced colleagues, and the support you need to thrive in the role.

Requirements

  • Experience working within veterinary practice — clinical or management background
  • Proven track record in leadership development and coaching
  • Experience delivering engaging training to diverse audiences
  • Confident facilitating group sessions and presenting at all levels
  • Strong project coordination and communication skills
  • Based within and able to travel regularly across the East Midlands & Norfolk

Nice To Haves

  • Leadership qualification (e.g. ILM, VBM)
  • Experience implementing organisational change
  • Familiarity with learning design frameworks
  • Experience working across a multi-site or regional remit

Responsibilities

  • Partner with BDDs and Practice Managers on people and practice development initiatives.
  • Facilitate and deliver Senior Leaders, Developing Leaders and central L&D programmes.
  • Identify opportunities for improvement and support practices through change.
  • Build confidence, capability in individuals and practice teams.

Benefits

  • CPD supported
  • Professional Memberships (where relevant)
  • Salary Sacrifice facility available (for Pension, EV Scheme, Cycle to Work and / or childcare vouchers)
  • Westfield Health Plan & discounts with major retailers
  • 6.6 Weeks holiday including Bank Holiday - with the facility to buy up to 10 days, or sell 5 days, holiday
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