Business Support- Data and Records

Crystal Flash • Grand Rapids, MI

1d • Onsite

About The Position

Crystal Flash is seeking a detail-oriented Business Support Intern or Project Based, Temporary Employee. This individual will work directly with Commercial Customers to support a critical data cleanup and system audit project. This role will focus on reviewing, auditing, and updating customer records across multiple internal systems to ensure accuracy, completeness, and consistency. The ideal candidate is detail focused, organized, comfortable working within spreadsheets and software systems, and confident communicating with customers by phone and email.

Requirements

• Must be 18 years of age or older
• Will be required to pass a Drug Test and Criminal Background Check
• Able to work up to 24 hours per week, flexible schedule
• Strong attention to detail and accuracy
• Comfortable using Microsoft Excel (sorting, filtering, data comparison)
• Ability to work in multiple software systems simultaneously
• Professional phone and email communication skills
• Strong organizational skills
• Self-motivated and able to work independently

Nice To Haves

• Prior sales, administrative, customer service, or data entry experience preferred

Responsibilities

• Audit and review customer records across multiple company systems
• Compare and validate data using Excel spreadsheets
• Identify and correct inconsistencies in contact information and account details
• Update customer emails, phone numbers, and related account fields
• Enter and maintain accurate data within internal systems
• Contact customers via phone or email to verify account information
• Document findings and track progress of cleanup efforts
• Maintain confidentiality and data integrity standards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed