Business Support Associate

HAI Group • Cheshire, CT

9d • Onsite

About The Position

The business support associate is responsible for adding value to the organization by engaging with departments across the organization to assist them with project and process support. The role is expected to work collaboratively with employees across the organization and make connections with department leaders to identify expanded areas of support that the role can provide. The business support associate is also tasked with a variety of general office operations including front desk coverage, telephone operations, receiving and distributing mail/packages, and providing a high level of customer service to all employees and visitors. Administrative support related to word processing, copying, and filing in a professional, respectful, and friendly manner on a day-to-day basis is required.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft programs
• Ability to travel on a limited basis, if needed
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice To Haves

• Associate or bachelor’s degree
• At least 3 years of experience in the field or in a related area
• Property/Casualty insurance knowledge
• Project management experience
• Basic accounting/budgeting knowledge

Responsibilities

• Engages in support activities from departments across the organization on both a short and long-term basis.
• Actively engages in project solicitation processes to further support various departments.
• Welcomes visitors by greeting them, in person and on the telephone, answering or referring inquiries.
• Directs visitors by maintaining employee and department directories, providing instructions.
• Maintains security by following procedures, including logging visitors appropriately.
• Ships, receives, delivers, and processes mail and packages.
• Triages intake of work tickets for various departments.
• Performs scheduling to ensure all proper resources are reserved and available to encourage successful and productive meetings for departments across the organization.
• Communicates effectively with both internal and external stakeholders.
• Takes inventory, orders, and receives general office supplies.
• Performs minute-taking duties for an array of committees and working groups.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Performs research on various enterprise-wide projects as overseen by the department manager.
• Performs other related administrative duties and requests as assigned.

Benefits

• Bonus program eligibility
• Annual merit increase program
• Outstanding 401(k) plan with match and additional non-elective company contributions
• Flexible work schedules
• Generous paid time off including paid volunteer days and holidays
• Medical, vision and dental Insurance
• Company paid life, AD&D, short-term disability, and long-term disability coverage
• HSA, and Health and Dependent Care FSA options
• On-Site wellness: Full gym and locker rooms, private wellness room (featuring a massage chair, lounge area, vibration plate, and a refrigerator, with accommodations for use as a private lactation space), wellness initiatives, outdoor basketball and tennis/pickleball courts, walking trail, picnic pavilion area
• Tuition reimbursement and student loan repayment program
• Professional development
• Community outreach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED