Business Support Associate Personal Care Services
About The Position
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. As a Business Support Associate, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team. At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live.
Requirements
- High School Diploma or GED (required)
- 1–2 years of experience in an administrative, business support, or office role
- Bilingual proficiency in Spanish and English (required)
- Proficiency in Microsoft Office and office management systems
- Strong organizational, multitasking, and communication skills
- Detail-oriented, professional, dependable, and able to work independently
- Ability to collaborate effectively in a team environment
- Reliable transportation (occasional travel to other branches may be required)
Nice To Haves
- Healthcare or home care experience preferred
- Experience with basic technology troubleshooting is a plus
Responsibilities
- Provide exceptional customer service to patients, caregivers, and internal teams
- Answer, route, and manage phone calls with professionalism and empathy
- Assist with caregiver onboarding, training coordination, and administrative support
- Support daily office operations and computer-based tasks
- Maintain accurate records and assist with operational workflows
- Help ensure smooth day-to-day operations so care teams can focus on patient care
Benefits
- Tuition reimbursement for full-time employees
- Free continuing education opportunities for all team members
- Clear paths for career growth and advancement
- Comprehensive medical, dental, and vision insurance
- 401(K) with employer match
- Generous paid time off, including holidays and family/pet bereavement
- Pet insurance for your furry family members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
